Experian · 2 days ago
Senior Director, Tax Operations - Remote
United States
Full-time
Remote
Director/Executive
$153K/yr - $276K/yr
10+ years expExperian is a global data and technology company, powering opportunities for people and businesses around the world. The Senior Director of Tax Operations is a senior leadership role responsible for transforming unemployment tax operations and leading payroll tax consulting services, ensuring compliance and operational efficiency while enhancing client satisfaction.
AnalyticsBig DataCyber SecurityFinTechFraud DetectionInformation Services
Responsibilities
Provide strategic and operational leadership for the unemployment tax team delivering services under standard unemployment claims administration contracts
Oversee core unemployment tax activities, including:
Review and routing of unemployment tax correspondence
Analysis and validation of unemployment tax rates
Execute statutory election opportunities
Prepare annual tax rate reports and projections
Reimagine and standardize end-to-end unemployment tax processes to improve efficiency, accuracy, and client experience
Partner with senior leaders on enterprise programs and complex client engagements
Ensure compliance, scalability, and service delivery across all unemployment tax services
Lead a team of payroll tax consultants, providing mentorship, and technical guidance
Be a pod leader, managing payroll tax consulting projects from initiation through completion
Review technical deliverables to ensure accuracy, quality, and regulatory compliance
Develop tailored project plans with care for client risks, needs, and objectives
Be a senior client advisor, maintaining relationships and addressing issues
Qualification
Required
Bachelor's degree in Accounting, Finance, Business, or a related field (or equivalent experience)
10+ years of experience in payroll tax, unemployment tax, or employer tax services
Experience leading teams and managing complex, multi-phase projects
Deep technical knowledge of payroll tax consulting and unemployment tax compliance
Client-facing experience, including executive-level communication and relationship management
Experience leading process improvement and operational transformation
CPA, CPP, or other relevant professional certification
Experience in consulting, professional services, or project-based delivery environments
Experience scaling teams or service offerings to support growth
Familiarity with employer services platforms or strategic partnerships (e.g., payroll providers)
Benefits
Great compensation package and bonus plan.
Core benefits including medical, dental, vision, and matching 401K.
Flexible work environment, ability to work remote, hybrid or in-office.
Flexible time off including volunteer time off, vacation, sick and 12-paid holidays.
Company
Experian
Experian is a data analytics and consumer credit reporting company.
10001+ employees
H1B Sponsorship
Experian has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (18)
2023 (9)
2022 (16)
2021 (19)
2020 (23)
Funding
Current Stage
Public CompanyTotal Funding
$1.31MKey Investors
Fair4All Finance
2025-11-25Grant· $1.31M
2006-10-11IPO
Leadership Team
Brian Cassin
Chief Executive Officer
Chris Fletcher
CPO / SVP Cloud & Decisioning Software
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