RECARO Aircraft Seating · 5 days ago
On Site Support Supervisor
North Charleston, SC
Full-time
Onsite
Entry, Mid Level
2+ years expRECARO Aircraft Seating is seeking an On Site Support Supervisor to support the seat delivery process at the Boeing Charleston facility. This role involves leading activities on the flight line, overseeing installation support, inspections, and repairs of RECARO seats while ensuring compliance with regulatory requirements and customer satisfaction.
AutomotiveManufacturingTransportation
Responsibilities
Utilizing blueprints, Customer Maintenance Manuals, repair orders and other related technical data, performs repairs and modifications on seats
Responsible for the management of the support of the delivery process of all Recaro Aircraft Seating products to the Boeing facility
Interface closely with the on-site RECARO Flightline Coordinator, the end customer (airlines) as required, and The Boeing Company to resolve quality issues related to RECARO products being delivered, ensuring optimum end-customer satisfaction
Maintains status logs on all items requiring repair. Documents and follows internal processes for receipt, repair, handling, storage, packing, preservation and delivery of repair parts
Orders, receives and stocks parts from RAU, RAG, RAC, and RAP. Keeps track of all items and the status of all parts under repair and all other customer-supplied product
Completes all related documentation required by the Company, the FAA and the customer
Communicates with customers and engineers concerning the status of repairs, as assigned and needed
Handles and investigates BFE (Buyer Furnished Equipment) issues in a manner that ensures customer satisfaction while minimizing the cost to the Company
Supports Boeing management, attends customer production meetings, and assists customer maintenance operations in the removal, repair and reinstallation of RECARO seats
Conducts training for RECARO Technicians personnel on the various aspects of RECARO seats
Travels to other Boeing locations to repair seats, resolve customer concerns as well as engineering discrepancies
Provides input to Engineering concerning seat component design issues, proposals and revisions
Follows-up on changes to drawings and other documentation
Maintain close contact and coordination with the Flightline Coordinator and OSS Technicians, which is a key element of this role
Qualification
Required
High school diploma or GED equivalent required
Minimum of 2 years' experience in aviation manufacturing, repair, and/or customer support
Must be able to work flexible hours as needed
Infrequent travel required on short notice
Must have a valid driver's license
Must be able to read and interpret detailed drawings and specifications
Must be able to accurately measure and make adjustments to meet specifications
Must be able to use rivet machine, air tools, clamps, wrenches and various other assembly tools
Requires a high degree of accuracy and attention to detail
Must demonstrate strong written and verbal communication skills for effective interaction with Boeing and customer representatives
Preferred
Engineering or other technical degree
Company
RECARO Aircraft Seating
RECARO Aircraft Seating is an active supplier of premium aircraft seats for the leading airlines around the world
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
D
Debra Morgan
Chief Quality Inspector/Customer Service Quality Supervisor
Mark Hiller
Shareholder
Recent News
Dallas Morning News
2025-10-18
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