Pima County · 19 hours ago
ITSD - Business Intelligence Analyst III
Tucson, AZ
Full-time
Onsite
Mid, Senior Level
$85K/yr - $102K/yr
6+ years expPima County is seeking a Business Intelligence Analyst III to provide business systems process analysis, project management, training, and quality assurance services in support of court technology. The role involves analyzing and documenting business processes, providing support and training to judicial staff, and performing software application testing and validation.
GovernmentHealth CareRecyclingSustainabilityWaste Management
No H1B
Responsibilities
Conducts analysis of current business procedures and processes to identify improvement opportunities or align technology and practices to business changes
Participates in meetings and leads process mapping and requirements sessions with business owners to understand policies, work procedures, and operational methods and translate those into functional specifications
Performs analysis of business processes and business-to-system procedures in support of software development projects
Provides in-person services to judicial staff in support of the VIP service-delivery program for onboarding and in response to service tickets
Evaluates information systems and operating procedures for efficiency, accuracy and security
Reviews current documentation of procedures and interacts directly with customers to determine current, undocumented practices and processes; and validate user requirements
Documents data needs such as customer objectives, workflow, decision-making junctions, areas of redundancy in information flow, employee roles, assumptions, and statistics on the work performed
Develops new approaches to performing work including where technology and software can support new requirements
Writes software requirement specifications in support of recommendations, user needs and program functions
Performs project management duties for new system developments/implementations or changes to existing systems or applications which includes identification and management of tasks and task assignment to other team members
Determines and recommends improvements in current operating standards and implementation of system changes
Develops use cases/test plans/criteria and performs quality control analysis on applications including integration between the software, business processes, and partner systems
Develops customer documentation including quick reference guides, user manuals, and training materials in a variety of formats
Participates in the planning, developing, scheduling, and delivery of training for court systems
Coordinates the bundling and scheduling of code migration changes
Provides mentoring and coaching for other business systems analysts
Responds to help desk tickets as assigned
Performs case management system security administration duties
Participates in special project initiatives
Performs other related duties and projects as assigned
Qualification
Required
A bachelor's degree with a major in computer science, management information systems, or a related field
Five (6) years of experience in business systems analysis or similar responsibilities
Advanced project management skills to plan, coordinate, and lead multiple activities and projects, including tracking deadlines and results
Expert skills developing comprehensive use cases, test plans, and performing and coordinating software regression testing
Expert skills performing business process analysis and creating business requirements documentation
Excellent communication skills verbally, in written form, and in delivering presentations
Ability to communicate effectively with a wide variety of users including judges, court management, and other team members and stakeholders
Ability to work independently and in a team environment
Excellent analytical skills to effectively complete issue identification, resolution, and to thoroughly document complex system functionality and data flow models
Ability to translate new or modified business needs and requirements from the user community to other IT resources
Ability to create agendas, lead meetings, and follow-up on action items
Ability to provide support for application and system security, create, modify or disable user accounts; verify user security levels, and generate security reports
Must have a valid Arizona Driver's License at time of appointment
Company
Pima County
Pima County is a government sector that provides health, development, business, community, sustainability, wastewater & recycling services.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$0.49MKey Investors
U.S. Environmental Protection Agency
2023-10-23Grant· $0.49M
Recent News
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