Bath Concepts Independent Dealers · 10 hours ago
Office Manager
Hesperia, CA
Full-time
Onsite
Mid, Senior LevelJD Bathroom Remodel Express is a growing company looking for an experienced Office Manager to oversee and elevate daily office operations. The ideal candidate will have a strong background in the construction or home remodeling industry and will manage a wide range of administrative, operational, and coordination tasks.
Construction
Responsibilities
Oversee day-to-day office operations to ensure efficiency and organization across all departments
Develop, improve, and maintain office systems, procedures, and workflows
Manage office supplies, vendor relationships, and general administrative needs
Manage and maintain the company CRM system, ensuring accurate data entry, lead tracking, job status updates, and follow-ups
Coordinate between sales, production, and office teams using CRM and scheduling tools
Generate reports from CRM and other systems for management review
Coordinate schedules for sales appointments, installations, subcontractors, and internal staff
Serve as a central point of contact between customers, field crews, vendors, and management
Track project timelines and help ensure jobs move smoothly from sale to completion
Manage incoming calls, emails, and inquiries with professionalism and urgency
Act as the first point of contact for clients, vendors, and visitors
Assist with customer communication regarding scheduling, documentation, and general inquiries
Support ownership and management with administrative tasks, reporting, and coordination
Assist with onboarding, training coordination, and internal communication
Help enforce company policies, procedures, and best practices
Assist with invoicing, purchase orders, expense tracking, and basic bookkeeping support
Maintain organized digital and physical records, including contracts, permits, and job files
Qualification
Required
Construction or Home Remodeling Experience (Required): You understand the workflow, terminology, and pace of the industry
CRM Experience (Required): Confident managing CRM systems for leads, scheduling, and reporting
Preferred
Office Management Experience: Prior experience in an office manager role
Highly Organized & Detail-Oriented: Able to manage multiple priorities with accuracy and consistency
Strong Communicator: Professional, clear, and confident in both written and verbal communication
Problem Solver: Proactive mindset with the ability to anticipate needs and resolve issues
Tech-Savvy: Proficient in Microsoft Office (Excel, Word, Outlook), Google Workspace, and office systems
Local to Hesperia, CA or surrounding areas
Company
Bath Concepts Independent Dealers
Bath Concepts Independent Dealers offers customers an affordable, attractive, and custom-designed alternative to costly bathroom remodels.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase