Talentoma · 9 hours ago
Remote Customer Service Representative
United States
Full-time
Remote
New Grad, Entry Level
$4,000/mo - $4,500/moTalentoma is seeking a dependable and customer-focused Remote Customer Service Representative to support customers through various communication channels. In this role, you will be the first point of contact for customers, helping to resolve their questions and ensuring positive interactions.
Staffing & Recruiting
Responsibilities
Handle inbound customer inquiries via phone, chat, and email
Provide accurate information regarding products, services, and policies
Resolve customer concerns while maintaining a calm and professional tone
Document conversations and outcomes in internal systems
Follow established service workflows and quality standards
Collaborate with internal teams to improve customer satisfaction
Qualification
Required
Strong communication skills, both written and verbal
Comfortable working with customer support platforms and online tools
Ability to multitask and manage time effectively
Reliable internet connection and a quiet home workspace
Preferred
Customer service or call center experience preferred
Benefits
Fully remote position
Flexible scheduling options
Paid onboarding and continuous training
Career growth opportunities within customer operations
Company
Talentoma
At Talentoma, we're redefining the recruitment experience by seamlessly connecting top-tier talent with leading companies.
Founded in 2024
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase