Volunteer Properties · 19 hours ago
Transition Manager
919 Conference Drive, Goodlettsville, TN, USA
Full-time
Onsite
Mid Level
3+ years expVolunteer Properties is a family-owned property management company with over 35 years of experience serving apartment communities, townhomes, and commercial buildings across Tennessee, Georgia, and Kentucky. The Transition Manager is responsible for leading the onboarding of new properties, coordinating between internal teams and external partners to ensure seamless transitions and operational performance.
Real Estate
Responsibilities
Serve as the primary point of contact for property transitions, coordinating between internal departments and external partners (owners, agencies, vendors, and management firms)
Track timelines, deliverables, and milestones to ensure smooth and timely takeovers
Conduct comprehensive property reviews including file audits, lease reviews, and operational assessments
Ensure all documentation, data, and compliance requirements are in place prior to management takeover
Develop, implement, and enforce standardized transition workflows from initial handover through stabilization
Ensure systems, procedures, and teams are fully prepared for operational launch
Research, source, and onboard new vendors as needed
Support on-site teams with new policies, procedures, and training
Step in as an interim manager when necessary to maintain operational continuity
Partner with marketing teams to prepare leasing strategies and timelines
Ensure communities are fully prepared for resident move-ins and leasing launches
Ensure all required signage, licenses, and compliance documentation are ordered and properly displayed (e.g., labor law posters, community signage, business licenses)
Track transition progress and provide performance updates to leadership
Implement strategies to minimize operational disruption, protect occupancy, and prevent rent loss during transitions
Qualification
Required
Knowledge of property management operations, systems, compliance requirements, and leasing processes
Excellent prioritization and organization skills, with the ability to multitask effectively
Strong communication skills, both verbal and written, including presentation skills
Excellent interpersonal skills, fostering positive interactions across the organization
Experience: At least 3 years of experience in property management operations
Benefits
Comprehensive medical and dental coverage, with the company fully covering premiums for select plans.
Automatic coverage for group long-term disability (LTD) and group life insurance.
Optional additional life insurance and accidental death and dismemberment (AD&D) coverage available for employees to enroll in at their own cost.
Dependent coverage options available for employees to purchase.
PTO that begins accruing on your first day of employment and is available for use as it accrues.
12 paid holidays annually, including a floating holiday to use on a federal holiday not already observed by the company.
401k investment opportunities, giving you the flexibility to save for your future.
Company
Volunteer Properties
Volunteer Properties takes pride in our energetic company culture, inspiring growth, and our dedicated reputation.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase