Sr. Manager, Professional Services Architects jobs in United States
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Pure Storage · 10 hours ago

Sr. Manager, Professional Services Architects

Pure Storage is a company at the forefront of reshaping the data storage industry. As a Senior Manager of Professional Services Architects, you will lead a team dedicated to transforming enterprise data management and ensuring customer success by collaborating with Sales and Engineering leaders.

Cloud ComputingData StorageEnterprise Software
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Lead and Scale Talent: Recruit, mentor, and coach a high-performing team of Architects, utilizing regular performance development and strategic feedback to ensure the team evolves alongside our rapidly growing product portfolio
Drive Customer Outcomes: Oversee the delivery of targeted, scalable data management solutions, managing the end-to-end service history and environment requirements to ensure peak customer satisfaction and long-term loyalty
Strategic Sales Partnership: Collaborate with Sales and Systems Engineering during pre-sales engagements to present compelling service value propositions, ensuring our professional services offerings are aligned with customer business goals from day one
Cross-Functional Influence: Partner with Product Management and Engineering to provide direct field feedback, influencing the design and launch of new services that address evolving enterprise needs and competitive market shifts
Operational Excellence: Lead and implement global Professional Services and Customer Experience initiatives, taking ownership of critical escalations to resolve complex workflow challenges and maintain Pure’s reputation for excellence

Qualification

Strategic Business AcumenCustomer-Centric Problem SolvingLeadership MasteryConsultative CommunicationCollaborative Technical Insight

Required

Proven ability to build, inspire, and scale professional services organizations, with a focus on developing technical talent and fostering a collaborative, high-accountability team culture
Expertise in navigating the professional services lifecycle—from pre-sales strategy to delivery—within the enterprise software or data storage industry
Executive-level presence with the ability to influence internal stakeholders and external partners, comfortably leading difficult conversations and translating complex technical challenges into clear business value
A track record of managing large-scale enterprise or global accounts, with the ability to independently solve complex workflow problems and mitigate risks in fast-paced, high-growth environments
Deep understanding of the SDLC process and the competitive landscape of data management, enabling you to build a distinct competitive advantage through superior service delivery
Travel 10% - 15%

Benefits

Flexible time off
Wellness resources
Company-sponsored team events

Company

Pure Storage

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Pure Storage is an all-flash enterprise storage company that enables broad deployment of flash in data centers.

H1B Sponsorship

Pure Storage has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (166)
2024 (187)
2023 (187)
2022 (189)
2021 (125)
2020 (152)

Funding

Current Stage
Public Company
Total Funding
$529.26M
Key Investors
T. Rowe PriceIndex VenturesRedpoint
2015-10-06IPO
2014-08-11Secondary Market· $60M
2014-04-22Series F· $225M

Leadership Team

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Charles Giancarlo
CEO and Chairman
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Michael Cornwell
CTO - Americas
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Recent News

Company data provided by crunchbase