Spectra Gutter Systems · 16 hours ago
261CSS - Customer Service Specialist
Antioch,TN,US
Full-time
Onsite
New Grad, Entry LevelSpectra Gutter Systems, founded in 1978, is a leader in the sheet metal and aluminum rainware manufacturing industry. The Customer Service Specialist is responsible for providing excellent customer service, addressing inquiries, resolving concerns, and ensuring overall customer satisfaction.
Building Materials
Responsibilities
Provide exceptional customer support across multiple channels
Up-sell products and services to meet customer needs and increase revenue
Onboard new customers and ensure a smooth transition into our services
Maintain strong, ongoing relationships with existing clients to support retention
Proactively identify opportunities to enhance customer satisfaction and drive additional sales
Bilingual proficiency in English and Spanish is highly desired
Qualification
Required
Provide exceptional customer support across multiple channels
Up-sell products and services to meet customer needs and increase revenue
Onboard new customers and ensure a smooth transition into our services
Maintain strong, ongoing relationships with existing clients to support retention
Proactively identify opportunities to enhance customer satisfaction and drive additional sales
Bilingual proficiency in English and Spanish is highly desired
Company
Spectra Gutter Systems
Spectra Gutter Systems is a Manufacturer and Distributor of Rainware within the United States. Founded in St.
Founded in 1978
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Maryam Shezadi
Human Resources Business Partner
Terry E. Lee, II, MBA
Director of Human Resources Business Partners
Company data provided by crunchbase