Rivers Casino Philadelphia · 5 days ago
Marketing Ambassador (Part time)
Pittsburgh, PA 15212, USA
Full-time, Part-time
Onsite
Entry Level
1+ years expRivers Casino Philadelphia is seeking a Marketing Ambassador to provide exceptional guest service while adhering to department and property policies. The role involves greeting and enrolling guests, informing them of promotions, and assisting with special events and marketing initiatives.
Gambling & Casinos
Responsibilities
Greets and enrolls new guests at the Rush Rewards Player’s Club with a smiling and energetic attitude
Eagerly inform guests of daily promotions, contests and Rush Rewards benefits during guest interactions
Demonstrates and upholds Company behaviors
Assists special events and marketing in implementing fun on the floor with promotions, special events, and drawings
Distributes promotional items in accordance with specific promotion guidelines with enthusiasm
Use the guest name during every interaction
Verifies the guests phone number, email address, or if all information is accurate and updates the information when necessary
Check for satisfaction and appreciation for business during every interaction
Maintains working knowledge of casino including but not limited to hours of operation of casino, restaurants, and other amenities and responds to guest questions regarding the same
Handles guest questions, complaints or problems in a prompt and courteous manner. When unclear, passes information to the Sup Player Dev & Mktg Ops for assistance
Greet guests and distribute offers as they exit their bus at Rivers Casino
Ensures promotional give a ways and inventory is unpacked and ready to be distributed prior to the event
Verifies valid/acceptable photo ID in accordance with Rivers Casino/PGCB standards with every transaction
Gives accurate information to guests concerning their account information
Assists the team with special events check-ins and other promotions
Show flexibility to work in various Casino areas
Work as a team with other casino departments in a respectful manner
Performs additional duties as directed
Qualification
Required
High school diploma or general education degree (GED) and/or one to three years related experience; or training
Must possess outstanding interpersonal communications skills (verbal and written) to effectively interface with guests and team members
Ability to be a TEAM player
Ability to successfully fulfill the pre-employment process
Ability to work flexible shifts and days of the week including holidays
Ability to obtain and maintain all necessary licensing
PA Gaming License
Company
Rivers Casino Philadelphia
Our team would tell you that it’s a fact: Rivers Casino Philadelphia is the best place to work in Philly.
Founded in 2010Philadelphia, Pennsylvania, US
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Angie Bui
Talent Acquisition Partner
Howard Holden Sr.
Human Resource Business Partner
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