The HR SOURCE · 22 hours ago
Benefits Case Manager
United States
Full-time
Remote
Mid Level
3+ years expThe HR SOURCE is focused on improving the integrity of the state’s SNAP program, and they are seeking a Benefits Case Manager to support the Payment Error Rate Program. This role involves performing deep-dive reviews of case files to identify and correct eligibility and benefit determination errors before they impact the state’s federal error rate.
ConsultingHuman Resources
Hiring Manager
Michael Winn
Responsibilities
Conduct comprehensive technical reviews of a representative sample of active and negative SNAP cases to verify the accuracy of eligibility and benefit allotments
Identify the underlying causes of payment errors, whether state-caused or client-caused, and categorize them for corrective action reporting
Apply complex federal regulations and state-specific policy manuals to ensure all case actions meet rigorous compliance standards
Prepare detailed performance reports and documentation for evaluation reviews
Qualification
Required
Minimum of 3–5 years of direct experience in SNAP eligibility determination or Quality Control (QC)
Demonstrated ability to perform complex income calculations, verify household composition
Proven ability to spot minute discrepancies in case documentation that could lead to federal error rate flags
Conduct comprehensive technical reviews of a representative sample of active and negative SNAP cases to verify the accuracy of eligibility and benefit allotments
Identify the underlying causes of payment errors, whether state-caused or client-caused, and categorize them for corrective action reporting
Apply complex federal regulations and state-specific policy manuals to ensure all case actions meet rigorous compliance standards
Prepare detailed performance reports and documentation for evaluation reviews
Company
The HR SOURCE
The HR Source provides HR staffing, HR and Diversity management solutions for the Human Resources Community.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase