Randstad Digital Americas · 15 hours ago
ServiceNow Tech BSA
Reston, VA
Full-time
Hybrid
Senior Level, Lead/Staff
$130K/yr - $140K/yr
8+ years expRandstad Digital Americas is seeking a ServiceNow Tech BSA to work onsite in a hybrid schedule. The role involves understanding functional requirements to provide effective solutions on the ServiceNow platform and supporting teams in testing, implementation, and production support.
Information Technology & Services
Responsibilities
Manage backlog, gather requirements, design, test & support various implementations, enhancements, and upgrades on the ServiceNow platform with minimal supervision
Actively participate and collaborate in a mature operational model and help enhance processes
Collaborate tasks with vendor technical support, other internal systems teams, and project development staff to ensure successful COTs/SaaS integration implementation within the enterprise
Manages the ServiceNow/UCMDB/Flexera Discovery infrastructure, including schedules, credentials, mid-servers and patterns
Help design, test, and support RESTful web services, Linux and scripting environments, integrations, database, and server development
Support software and web architecture requirements analysis, testing and maintenance
Leverage deep functional knowledge to independently design and develop smart and innovative solutions to satisfy business requirements
Develop deep understanding of tie-ins with other systems and platforms within the corporate systems landscape
Ensure key documentation is completed to a high standard and present technical information to senior management in a concise manner
Hands-on ability to build quick prototypes/visuals to assist with high level product concepts and epic stories
Write and maintain strong unit, functional and integration tests ready to be automated in a continuous integration environment
Active participation in evolving our application platform to meet scaling, security, and compliance need
Qualification
Required
5+ years of hands-on experience working with multiple ServiceNow modules like ITSM, Change-Incident-Problem Management, Asset Management, CMDB, Release Management, GRC, or Vendor Risk Management
Excellent analytical, problem-solving skills with clear and concise communication - verbal and written
Minimum of 8 years of related experience with a bachelor's degree in computer science (or equivalent work experience); or 6+ years and a master's degree in computer science (or equivalent work experience)
Preferred
Experience in working on RESTful web services, Linux and scripting platforms and technical audit platforms
Experience in Software Asset Management (SAM) / IT Asset Management (ITAM) domain for both on-prem and SaaS software platform, USU, SNOW License Manager or HP Asset Manager
Benefits
Medical
Prescription
Dental
Vision
AD&D
Life insurance offerings
Short-term disability
401K plan
Company
Randstad Digital Americas
Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialized domains.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Graig Paglieri
CEO, Randstad Digital Americas
Pascal de Hesselle
SVP, Executive Client Partner - Technology, Media & Telecom
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