Bank of Central Florida · 2 days ago
Community Banking Support Specialist Travel - Polk County (CSR/Bank Teller)
Lakeland, FL
Full-time
Onsite
Entry Level
$40K/yr - $51K/yr
2+ years expBank of Central Florida is a client-focused community banking institution dedicated to serving its clients and communities. The Community Banking Support Specialist Travel role involves providing exceptional client service through processing financial transactions and establishing client relationships while supporting various banking office locations in Polk County.
BankingCredit CardsFinancial Services
Responsibilities
Partner with the banking office teams to fully service client requests, including but not limited to deposit account servicing and loan account servicing
Accurately process client transactions, including but not limited to deposits, withdrawals, payments, change orders, and the sale of consignment items
Balance assigned cash drawer daily, perform vault and Safe Deposit Box duties
Request and follow up to gather any required financial information from clients as well as creating and updating the Bank’s electronic records in a timely manner
Support marketing efforts to promote the bank’s products and services
Utilize knowledge of the Bank’s products and services to effectively meet the needs of our clients, referring to the appropriate partners for additional services when required
Demonstrate ongoing learning agility by actively participating in continuing education opportunities
Consistently provide a high level of client service, both internally and externally, representing the Bank professionally, efficiently, and tactfully
Fulfill responsibilities under the Bank Secrecy Act and Anti-Money Laundering regulations. This may include identifying customers properly, initiating CTRs and SARs investigations as needed, utilizing OFAC records and maintaining appropriate records
Adhere to the Bank’s policies and procedures and all Federal and State laws and regulations
Perform any other duties, as assigned
Qualification
Required
High school diploma or equivalent education
Minimum two years of banking experience
Cash handling: 1 year (Required)
Demonstrates strong interpersonal communication (verbal, written, and nonverbal) with internal and external clients
Exhibits strong organizational skills, time management, and attention to detail
Adapts well to changes in work assignments and priorities
Demonstrates initiative, accountability, and a high level of productivity
Exhibits an inquisitive nature. Identifies issues and opportunities
Values and earns client trust and respect through meeting and exceeding client expectations
Maintains awareness of emotions and uses this information to guide one's thinking and actions
Preferred
Deposit and/or Loan Operations experience preferred
Minimum two years of banking experience
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Tuition reimbursement
Vision insurance
Company
Bank of Central Florida
Bank of Central Florida is a financial solutions company that offers business loans, wealth management, credit cards and banking services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Bob Wedlock
EVP - COO/CTO
Recent News
Business Journals
2022-12-30
Business Journals
2022-09-05
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