Floor Lead (Sur La Table) jobs in United States
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CSC Generation · 2 days ago

Floor Lead (Sur La Table)

positionCarlsbad, CA
timePart-time
remoteOnsite
seniorityEntry, Mid Level
money$17.11/hr - $19.29/hr
date1+ years exp

CSC Generation operates Sur La Table, a company known for its premium kitchen and table goods and culinary expertise. The Floor Lead plays a crucial role in store operations, supporting the General Manager or Store Manager in achieving sales goals and directing daily activities to enhance customer experience.

AnalyticsFinanceRetailSoftware

Responsibilities

Contribute to an environment where employees are informed and capable by supporting training for all employees
Model and hold employees accountable to customer service standards
Model and ensure all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed
Provide coaching in the moment and performance feedback to employees and communicate performance issues directly to the General Manager or Store Manager
Support sales driving initiatives and create daily agendas
Direct employees to ensure appropriate merchandise stock levels, merchandise presentations, and ensure selling floor is adequately stocked according to visual standards
Stay informed by maintaining product knowledge, accessing available training and seeking out additional resources when necessary
Ensure timekeeping practices are in place and consistently followed according to SLT Policy
Complete and carry out inventory transactions including but not limited to, receiving, MOS, and RARs. Ring employee transactions
Demonstrate exceptional verbal and written communication skills with employees, customers, field management and corporate office
Accurately record time worked according to SLT policy
Additional responsibilities as assigned by General Manager or Store Manager

Qualification

Retail supervisory experienceCustomer service experienceProficient in POS SystemsMS Office SuiteFood Handlers CertificationCoaching skillsVerbal communication skillsWritten communication skillsTeamwork

Required

1 year of retail sales and customer service experience
Proficient in POS Systems
Some experience with MS Office Suite (Outlook, Word and Excel)

Preferred

Prior experience as a Sur La Table Sales Associate
1 year of retail supervisory experience
May require Food Handlers Certification

Company

CSC Generation

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CSC Generation develops a proprietary technology platform designed to save brands from liquidating.
dateFounded in 2016
location
Merrillville, Indiana, USA
people-size1001-5000 employees
web-link
http://www.cscgeneration.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
2024-08-27Series E
2021-10-01Series D
2019-01-01Series Unknown

Leadership Team

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Justin Yoshimura
Founder, Chairman and CEO

Recent News

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Sur La Table taps Gap Inc. veteran as president
2025-07-19
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LinkedIn
Victor Vu on LinkedIn: Transform Your Business with CSC Generation | CSC Generation | 18 comments
2024-04-10
Company data provided by crunchbase