This job has closed.

US Tech Solutions · 2 months ago

Administrative Specialist I

Florence, SC

Full-time

Onsite

New Grad, Entry Level

$18/hr - $21/hr

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. They are seeking an Administrative Specialist I to provide quality customer service and support to Power Grid Operations while maintaining confidential information and assisting with various administrative tasks.

Information Technology

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Provides quality customer service and support to Power Grid Operations

Maintains confidential Company/Employee information in a professional and discreet manner

Maintains office record retention files

Orders office supplies

Ensures outgoing mail is in appropriate location, sorts incoming mail and delivers packages daily

Assists Managers with meeting minutes, action items, office logistics while performing other Work Management duties

Updates local bulletin boards with required reference materials

Efficiently uses available tools or systems to effectively communicate reliability details to external customers

Achieves acceptable level of availability during normal work schedule and emergency storm restoration after hours and weekends

Takes ownership of customer issues and problems until resolved, requesting assistance as needed

Facilitates communication between internal and external customers

Reports job status details to operation center personnel and others as requested

Builds knowledge and skills through training of construction standards, compatible units, construction prints, etc. used in Delivery Operations

Ensures work is scheduled and executed timely

Assist with preliminary research and root cause analysis for customer issues

Collaborates with other work groups to ensure desired customer experience

Professional and courteous in all contacts

Initiates facility/security requests (broken printers, lights, cameras, etc.)

Applies correct general ledger accounting in all work related applications and functions within area of responsibility

Assist in reconciling work order materials, labor, and equipment to represent actual field construction

Assist in resolving errors and prepares for close-out of construction work orders in work management system

Developing skill sets to report units of property to asset accounting accurately

Ensures timesheet is accurately recorded in time management system in accordance with payroll guidelines

Creates appropriate work order to complete follow-up work

Processes Invoices and Customer Billing

Assist with managing Office Supply needs

Prepares for and provides emergency restoration support as needed

Supports the Delivery Operations reliability programs or processes using appropriate work management applications

Supports Human Performance safety culture through active participation in safety meetings

Follows ergonomics and office safety guidelines

Supports corporate initiatives

Demonstrates a commitment to continuous learning and development

Qualification

Administrative AssistantCustomer Service

Required