Damco Solutions · 2 months ago
Servicenow Platform Admin/Engineer
Plano, TX
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expDamco Solutions is a company seeking a Servicenow Platform Admin/Engineer. The role involves leading the design and implementation of complex ServiceNow installations, enhancing user experiences through the ServiceNow Virtual Agent, and creating custom GenAI skills for business workflows.
Enterprise SoftwareInformation TechnologyInsuranceSoftwareSoftware EngineeringWeb Development
Responsibilities
Solid understanding of Servicenow Platform, MID Server Architecture, High Availability/Disaster Recovery etc
Lead the design and roll-out of complex ServiceNow Installations, ensuring they align with industry best practices and client needs
Building a new experience in the Servicenow support portal by adding and configuring components, pages, and themes
Experience with Enhancing the ServiceNow Virtual Agent with Now Assist to provide conversational, context-aware self-service experiences for users
Experience in creating and deploying custom GenAI skills unique to business workflows using the Now Assist Skill Kit
Proven experience as a Technical Architect or similar role, with a focus on designing and implementing ServiceNow solutions
Up to date with the latest updates and features in the ServiceNow platform, advocating for their adoption when relevant
Qualification
Required
Solid understanding of Servicenow Platform, MID Server Architecture, High Availability/Disaster Recovery etc
Lead the design and roll-out of complex ServiceNow Installations, ensuring they align with industry best practices and client needs
Building a new experience in the Servicenow support portal by adding and configuring components, pages, and themes
Experience with Enhancing the ServiceNow Virtual Agent with Now Assist to provide conversational, context-aware self-service experiences for users
Experience in creating and deploying custom GenAI skills unique to business workflows using the Now Assist Skill Kit
Proven experience as a Technical Architect or similar role, with a focus on designing and implementing ServiceNow solutions
Up to date with the latest updates and features in the ServiceNow platform, advocating for their adoption when relevant
Experience - 8 years +
Company
Damco Solutions
Damco Solutions is a provider of IT solutions, services, and products.
1001-5000 employees
H1B Sponsorship
Damco Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (8)
2023 (13)
2022 (11)
2021 (4)
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Mohit Gupta
CEO
Kathy Carter
Sr. Client Partner
Recent News
2025-09-17
UAE Business Review
2025-09-17
Company data provided by crunchbase