TeamBradley, Inc. · 13 hours ago
IT Support Specialist /IT Help Desk Support Analyst, 25-14055
Galesburg, IL
Full-time
Onsite
Entry, Mid Level
$48K/yr - $52K/yr
2+ years expTeamBradley, Inc. is a well-established company looking for an IT Support Specialist to maintain the tech heartbeat of their creative environment. In this role, you will diagnose and resolve hardware and software issues while collaborating across teams to ensure smooth operations in both PC and Mac environments.
Human ResourcesInformation TechnologyStaffing Agency
No H1B
Responsibilities
Diagnose and resolve desktop, laptop, and mobile hardware/software issues
Install, configure, and upgrade systems, applications, and devices
Support Microsoft Office, Adobe Design Suite, and Mac OS environments
Manage imaging, deployments, and workstation performance (Hard drives, RAM, memory chips, and other equipment.)
Track issues and document resolutions using helpdesk software
Qualification
Required
2-3 years of experience in IT support
Skilled in Windows O/S, MAC support, Adobe Design Product, and Office 365 apps
Comfortable juggling onsite and remote end-user requests
Known for calm communication and clear documentation
Preferred
Bonus: COMPTIA A+, MCP, or similar certification
Benefits
Medical, dental, and vision coverage (company-paid majority)
401(k) with generous company match and profit sharing
Paid-time off starting at 12 days in year one and increasing annually
8.5 paid holidays and a floating holiday
Company-paid life insurance, disability coverage, and more
Performance bonuses, employee discounts, and wellness perks
Company
TeamBradley, Inc.
At TeamBradley, we take pride in our collaborative approach.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase