Technical Support System Engineer jobs in United States
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Beshenich Muir & Associates · 1 day ago

Technical Support System Engineer

Beshenich Muir & Associates (BMA) is an employee-owned small business that provides superior customer service. They are seeking a Technical Support System Engineer to support the ARNG Mission Command Training Support Program, primarily responsible for providing training and technical support for U.S. Army Commanders and their staffs.

Cloud ComputingCyber SecurityInformation TechnologyTraining
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Comp. & Benefits
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Responsible for providing operator, instructor, and technical and administrative support necessary to sustain and enhance the effective training of U.S. Army Commanders and their staffs
Assists in designing, implementing, and maintaining network configurations
Trains and provides technical support for performing routine maintenance, upgrades as needed, and security updates (IAVA)
Trains and assists unit staffs in establishing and maintaining unit tactical power and integration of Mission Command Information Systems (MCIS)
Assists in training and providing technical support to establish command post networks, tactical communications equipment, install, operate, integrate, and troubleshoot communications and application configurations
Applies advanced troubleshooting skills necessary to manage MCS and other related system software issues
Manages MCS and other related systems with IAVAs and updates
Assists team members in the installation, configuration, and operation of operating system(s) and security in the training environment; assists units with power hookup on pads
Responsible for TCP/IP networks and protocols; tracks and reports system/software anomalies to system developers for correction

Qualification

CompTIA Security+ certificationTCP/IP networksMission Command SystemsVSphere navigationMicrosoft Server certificationVMware certificationSystems Engineering experienceTechnical supportTroubleshooting skillsCommunication skillsTeam collaboration

Required

Responsible for providing operator, instructor, and technical and administrative support necessary to sustain and enhance the effective training of U.S. Army Commanders and their staffs
Assists in designing, implementing, and maintaining network configurations
Trains and provides technical support for performing routine maintenance, upgrades as needed, and security updates (IAVA)
Trains and assists unit staffs in establishing and maintaining unit tactical power and integration of Mission Command Information Systems (MCIS)
Assists in training and providing technical support to establish command post networks, tactical communications equipment, install, operate, integrate, and troubleshoot communications and application configurations
Applies advanced troubleshooting skills necessary to manage MCS and other related system software issues
Manages MCS and other related systems with IAVAs and updates
Assists team members in the installation, configuration, and operation of operating system(s) and security in the training environment; assists units with power hookup on pads
Responsible for TCP/IP networks and protocols; tracks and reports system/software anomalies to system developers for correction
Must be able to obtain and maintain CompTIA Security+ certification
There is a Secret Security Clearance requirement for this position

Preferred

Five (5) years of Systems Engineering experience
Have a thorough understanding of how to operate and navigate vSphere and all virtual client software
Microsoft Server 2012 R2 and/or Microsoft Server 2019 certification
VMware certification (preferred)
Expert knowledge and demonstrated experience with disciplined systems engineering processes applied to the delivery of complex hardware/software systems
Significant development experience in two or more of the following technical areas: RF, hardware, software, communications systems, networking, and infrastructure
Must meet DoD 8570.01-M Baseline Computing Environment (CE) Certification Requirements Level II
Must meet all IA training and reporting requirements
Experience working with multi-discipline, geographically dispersed teams
Understanding of the RMF Assess and Authorize process and cybersecurity requirements
Demonstrated experience installing, configuring, and troubleshooting Mission Command Systems
Demonstrated experience installing, configuring, and troubleshooting Windows Enterprise systems (e.g., Domain Controller, Exchange, SharePoint)
Possess the ability to operate and navigate in a virtual operating environment
Written and oral communication skills appropriate for the position, including the ability to communicate effectively in professional situations and present technical data logically
Strong understanding of LVCG concepts
Ability to troubleshoot and resolve production database-related issues in a timely manner

Benefits

Multiple healthcare coverage options to include low deductible, high deductible, and plans eligible for our Health Savings Account (HSA) option
Medical coverage
Dental
Vision
Accident & illness
Short- and long-term disability
401(k) plan with an industry leading 6% match that can include profit sharing based on company performance
Employee Stock Ownership Plan (ESOP), providing eligible employees the opportunity to earn stock in BMA, subject to plan eligibility and vesting requirements

Company

Beshenich Muir & Associates

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Beshenich Muir & Associates provides cloud management, data analytics, and cyber security services to the defence and space industry.

Funding

Current Stage
Growth Stage

Leadership Team

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George Beshenich
Founder, Owner and Principal
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Company data provided by crunchbase