Makwa Global, LLC · 2 days ago
Contractor Program Manager (CPM)
Arlington, VA (NFATC) with hybrid/onsite presence required
Full-time
Hybrid
Senior Level
5+ years expMakwa Global, LLC is seeking a Contractor Program Manager (CPM) to serve as the primary management and operational interface between the Contractor and the U.S. Department of State. The CPM will ensure high-quality delivery of instructional services and oversee contractor personnel while maintaining compliance with government policies.
Cyber SecurityFacilities Support ServicesGovernmentIT ManagementProfessional Services
No H1B
U.S. Citizen Only
Responsibilities
Serve as the single point of contact for the Government on all matters related to daily BPA execution
Interface routinely with the COR, ACOR, and GTMs to ensure alignment on schedules, priorities, budgets, and performance expectations
Exercise full authority to act on behalf of the Contractor for day-to-day contract operations during NFATC core hours
Plan, coordinate, and oversee delivery of in-person, virtual, and blended learning courses across SPAS divisions
Ensure contractor personnel and Course Instructors perform within scope, schedule, and quality requirements of each BPA Order
Maintain instructor coverage, including primary and backup instructors, to ensure continuity of training delivery
Recruit, vet, onboard, and manage a community of SME Course Instructors and guest speakers
Coordinate instructor approvals with SPAS Course Chairs/Coordinators and Deputy Course Chairs
Monitor instructor performance through observation, student evaluations, and feedback loops; initiate corrective actions when required
Develop, implement, and maintain the Quality Control Plan (QCP) and oversee its execution
Conduct continuous quality monitoring, trend analysis, and corrective action tracking
Ensure all deliverables, instructional materials, and course execution comply with NFATC curriculum standards, Section 508 requirements, and DOS policies
Submit required monthly activity reports, annual status reports, and other contract deliverables
Lead weekly and ad-hoc coordination meetings with Government stakeholders
Conduct after-action reviews and incorporate lessons learned into future course delivery
Oversee contractor compliance with badging, public trust investigations, system access, and facility access requirements
Ensure proper timekeeping, personnel accountability, and adherence to Government directives
Qualification
Required
Bachelor's degree from an accredited university
Minimum five (5) years managing a federal contract or six (6) + years of progressively responsible management experience within a government or government-support environment
Demonstrated experience in education, training, or adult learning environments
Proven leadership ability coordinating with multiple Government stakeholders
Excellent written and verbal communication skills in English
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
Strong organizational skills with the ability to prioritize, multitask, and operate under time constraints
Full-time CPM with physical presence at NFATC at least two days per week during planning phases and up to five days per week during in-person course delivery
Availability during NFATC core hours (10:00 AM – 3:00 PM EST, Monday–Friday)
Public Trust required (Government-sponsored)
No security clearance required; contractor must support all badging and access coordination
Preferred
Project Management Professional (PMP) certification
Prior experience supporting Foreign Affairs agencies (e.g., Department of State, USAID, Intelligence Community)
Knowledge of embassy operations, overseas environments, and cross-cultural or global workforce management
Company
Makwa Global, LLC
Makwa Global is a tribally owned enterprise led by seasoned federal contracting experts.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Angela Rakow
Chief Administration Officer (CAO)
Recent News
Washington Technology
2025-11-19
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