Shift4 · 22 hours ago
Partner Payouts & Referral Manager
Center Valley, PA
Full-time
Onsite
Mid Level
3+ years expShift4 is boldly redefining commerce by simplifying complex payments ecosystems across the world. The Residuals & Bonus Manager oversees the calculation, reconciliation, distribution, and reporting of all residual payments, bonuses, incentives, and commission structures related to merchant accounts and sales partners, ensuring accuracy and compliance in financial payouts.
FinanceFinancial ServicesPayments
Responsibilities
Validate monthly residual payouts for ISOs, sales agents, referral partners, and internal stakeholders
Reconcile processor statements to internal systems to ensure accuracy
Validate merchant processing data, interchange fees, buy rates, markups, and revenue splits
Audit merchant accounts for rate changes, billing discrepancies, and adjustments
Maintain and update residual structures, split agreements, and partner contracts
Manage chargebacks, fees, and pass-through costs impacting monthly residual earnings
Administer monthly, quarterly, and annual bonuses and performance-based incentives
Work with Sales Leadership to refine compensation structures and bonus models
Track and validate activity-based incentives (new accounts, volume milestones, portfolio growth, etc.)
Identify anomalies or disputes related to bonuses or commissions and resolve them promptly
Prepare detailed financial reports on payouts, trends, margins, and profitability
Provide partners and management with transparent payout statements
Conduct variance analysis and identify areas for optimization
Support forecasting and budgeting related to commissions and residual revenue
Maintain and enhance payout systems, compensation software, and data tools
Collaborate with Operations, Sales, and IT to streamline workflows and automate manual processes
Ensure data integrity across CRM, processing systems, and reporting platforms
Respond to inquiries from agents, ISOs, sales reps, and leadership regarding compensation
Provide clear explanations of calculations, rate changes, and merchant activity affecting payouts
Support sales teams with pricing modeling and residual forecasting
Qualification
Required
3–5+ years of experience in merchant services, payments, or financial operations
Strong understanding of interchange, merchant pricing structures, and processor statement formats
Advanced Excel/Sheets skills (pivot tables, VLOOKUP/XLOOKUP, formulas, data cleaning)
High attention to detail with excellent reconciliation and auditing skills
Strong analytical mindset and ability to explain complex payouts clearly
Preferred
Experience with residual/commission platforms (e.g., IRIS CRM, Tilled, Payrix, Stripe, or in-house systems)
Familiarity with ISO/agent agreements and payment processing revenue models
Understanding of chargebacks, network fees, and merchant portfolio management
Background in Finance, Accounting, Business, or related fields
Company
Shift4
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world.
1001-5000 employees
H1B Sponsorship
Shift4 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (4)
2023 (7)
2022 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$3.81B2025-12-03Post Ipo Debt· $507.13M
2025-05-08Post Ipo Debt· $1.31B
2025-05-01Post Ipo Equity· $875M
Leadership Team
Nate Hirshberg
Senior Vice President, Marketing
Laurynas Paradauskas
Senior Software Engineering Manager
Recent News
2026-01-16
2026-01-16
The Motley Fool
2026-01-12
Company data provided by crunchbase