HopSkipDrive · 1 day ago
Associate Account Manager
United States
Full-time
Remote
Mid Level
$70K/yr - $75K/yr
3+ years expHopSkipDrive is a technology company focused on creating opportunities through mobility by connecting individuals needing transportation with vetted caregivers. The Associate Account Manager will manage day-to-day account activities for Tier 3 named accounts, supporting account growth and retention through effective execution of strategies and operational follow-through.
Child CareChildrenInformation TechnologyRide SharingTransportation
Responsibilities
Serve as the primary executor of day-to-day account management activities for assigned named accounts
Retain, expand and execute defined account strategies and initiatives with oversight, ensuring timelines, deliverables, and commitments are met
Act as a reliable point person for account-level operational workstreams, coordinating tasks and follow-ups across stakeholders
Support analysis of account-level usage, performance, and product adoption
Identify product-level gaps and opportunities for growth within assigned accounts
Surface potential risks, issues, or opportunities early and escalate appropriately
Maintain accurate and timely Salesforce data, including account notes, activities, contacts, and key fields
Qualification
Required
3+ years of experience in sales, account management or a related role
Prior experience developing and executing comprehensive account plans, identifying upsell and cross-sell opportunities, and delivering solutions that align with client needs and business goals
Demonstrated success in cultivating trust-based, and empathetic relationships with clients and internal stakeholders in an account management or sales based role
Experience working effectively in cross-functional teams, collaborating with multiple departments to achieve shared goals and drive business success
Strong ability to identify challenges, analyze data, and develop creative solutions to address client needs, overcome obstacles, and drive sales performance
Demonstrated ability to manage multiple client accounts, prioritize tasks effectively, and maintain a well-organized pipeline to meet sales targets in a fast-paced environment
Track record of consistently exceeding targets and achieving measurable results, with a sharp focus on delivering outcomes that align with company objectives
Maintain clear and proactive verbal and written communication with clients and internal partners to ensure alignment on account status, operational workstreams, project deliverables, follow up meeting recap and opportunities for continuous improvement
Benefits
Flexible vacation
Medical
Dental
Vision and life insurance
401(k)
FSA
Equity stock options
Company
HopSkipDrive
HopSkipDrive is a vehicle for hire company focused on shuttling kids to school.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$123.8MKey Investors
Disney Accelerator1776 VenturesStudent Transportation Inc.
2022-09-13Series D· $37M
2021-08-11Series C· $25M
2020-02-04Series B· $22M
Leadership Team
Joanna McFarland
Co-Founder and CEO
Janelle McGlothlin
Co-founder
Recent News
2025-12-16
San Diego Union-Tribune
2025-10-14
Company data provided by crunchbase