Flexton Inc. · 1 week ago
Knowledge Management Analyst
San Francisco Bay Area
Contract
Hybrid
Mid Level
$48/hr - $62/hr
3+ years expFlexton Inc. is seeking a detail-oriented Knowledge Management associate to help build and maintain documentation for Finance. This role focuses on creating clear and accessible documentation while ensuring governance and supporting training efforts to drive adoption.
ConsultingCorporate TrainingE-LearningInformation ServicesInformation TechnologyRecruitingSoftwareStaffing Agency
Hiring Manager
Tanmay Verma
Responsibilities
Develop and maintain documentation such as Standard Operating Procedures (SOPs), Desktop Procedures (DTPs), job aids, and other knowledge assets (e.g., onboarding guides, process maps)
Conduct stakeholder interviews, shadowing, and discovery sessions to capture accurate process details
Maintain centralized documentation repositories with clear version control and governance standards
Support knowledge management initiatives, including audits and updates to keep content current and aligned
Create training and enablement materials to support adoption at scale
Support the culture and values of the organization, including diversity, inclusion, and belonging, by collaborating with and helping others; Participate in organization-wide events/initiatives
Qualification
Required
Bachelor's Degree in Business, Finance, or related field OR equivalent practical experience
3-4 years of experience in process documentation, knowledge management, or content development
Strong ability to create structured, user-friendly documentation in a cross-functional environment
Preferred
Effective communication and stakeholder engagement skills
Strong attention to detail and organizational skills
Understanding and familiarity with business process management and knowledge management principles
Ability to identify process gaps or inefficiencies and provide recommendations for improvement opportunities
Experience with change management and creating enablement content
Ability to design and develop digital content (e.g., interactive guides, visual aids) to enhance user engagement is a plus
Prior exposure to Finance processes (FP&A, Finance Ops) is a plus
Company
Flexton Inc.
Founded and incorporated in 2007, Flexton Inc. is headquartered in San Jose, CA with development centers in India.
51-200 employees
H1B Sponsorship
Flexton Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (31)
2024 (20)
2023 (25)
2022 (33)
2021 (62)
2020 (85)
Funding
Current Stage
Growth StageCompany data provided by crunchbase