Prime Pizza LA · 21 hours ago
Facilities Manager
Prime Pizza LA is building a new Facilities function and is seeking a hands-on Facilities Manager to help lead it. The role involves full accountability for facilities operations, vendor management, and cross-functional leadership, with opportunities for growth into people management as the function scales.
Responsibilities
Take full ownership of facilities operations across all locations, including maintenance intake, prioritization, execution, and resolution. After an initial ramp-up period, serve as the primary decision-maker for facilities-related issues companywide in partnership with VP of Operations and CFO
Build, manage, and continuously improve a centralized facilities help desk system, ensuring timely intake, tracking, escalation, and closure of all service requests
Oversee preventative maintenance and repairs for critical kitchen equipment. Troubleshoot issues directly and guide General Managers through over-the-phone diagnostics to determine next steps, vendor involvement, or interim solutions
Act as the primary point of contact for external vendors, contractors, and landlords. Set expectations, approve scope of work, manage timelines, and hold vendors accountable for quality, cost, and completion
Lead baseline capital projects such as equipment replacements and small facility upgrades. Coordinate vendors, manage timelines, and communicate status updates to Operations and Leadership
New Restaurant Openings (NROs):
Own facilities readiness for new stores after handoff from setup vendors
Lead punch list walks and follow-up
Coordinate utility setup and required applications
Onboard vendors and ensure equipment warranties are registered and maintained
Design, implement, and manage recurring preventative maintenance schedules to minimize downtime and operational disruptions across all locations
Oversee ordering of parts, supplies, and smallware's in partnership with Operations, ensuring alignment with maintenance priorities and budget expectations
Support site visits and inspections, respond to recommendations from utilities or municipalities, and ensure timely follow-up and documentation
Maintain accurate records of work orders, invoices, vendor contracts, warranties, and service histories. Use data to identify trends, risks, and opportunities for improvement
Serve as a trusted partner to Operations, Development, and Leadership by providing clear communication, sound judgment, and consistent follow-through on facilities matters
Identify opportunities to improve processes, reduce recurring issues, strengthen vendor relationships, and scale the Facilities function as the company grows
Qualification
Required
Hands-on experience in facilities management or a related field
Ability to manage vendor relationships and oversee contracts
Strong organizational skills to prioritize and manage multiple tasks
Excellent communication skills to act as a point of contact for field teams and vendors
Experience in troubleshooting and managing maintenance issues
Ability to develop and implement systems for tracking and managing facility requests
Experience in coordinating new restaurant openings and managing timelines
Strong analytical skills to maintain accurate records and identify trends
Ability to work collaboratively with cross-functional teams
Preferred
Experience with preventative maintenance schedules
Familiarity with kitchen equipment and maintenance
Experience in project management for capital projects
Knowledge of utility setup and municipal regulations
Company
Prime Pizza LA
Prime is inspired by the great pizza makers of NYC at places like Di Fara, Patsy's and Best.
Funding
Current Stage
Growth StageCompany data provided by crunchbase