Lockton · 1 day ago
Chief of Staff & Director of Strategic Operations
Dallas, TX
Full-time
Onsite
Mid, Senior Level
5+ years expLockton is a leader in the employee benefits and healthcare insurance industry, seeking a Chief of Staff & Director of Strategic Operations to serve as a strategic partner to the Chief Medical Officer. This role involves driving cross-enterprise alignment, enhancing clinical market presence, and operationalizing strategic priorities while leading various initiatives and managing key relationships within the healthcare sector.
Auto InsuranceInsuranceRisk Management
Responsibilities
Serve as the CMO’s principal thought partner, providing structure, insight, and prioritization across a dynamic strategic agenda
Translate the CMO’s vision into actionable plans, clear communication, and coordinated execution
Develop executive briefs, strategic memos, board-level materials, and external-facing content that reflect the CMO’s voice
Ensure the CMO is fully prepared for key meetings, decisions, and external engagements
Act on behalf of the CMO in select meetings, strategic discussions, and partner engagements with the authority to advance priorities
Shape Lockton’s clinical thought-leadership presence, including conference strategy, speaking opportunities, and strategic messaging
Support senior-level relationships with insurers, PBMs, health systems, and healthcare investors
Partner with Marketing and Government Relations to advance Lockton’s external clinical brand
Drive alignment across internal stakeholders
Lead time-bound special strategic projects that advance Lockton’s clinical differentiation
Identify organizational disconnects early and bring clarity, structure, and decision frameworks to senior leaders
Establish operating cadence, priorities, and internal communication pathways for the OCMO
Maintain a current view of enterprise priorities, risks, constraints, and opportunities
Build an effective Executive Assistant-Chief of Staff partnership with clear roles, handoffs, and workflows
Design and evolve the future operating model of the OCMO, including structure and strategic roadmap
Qualification
Required
5+ years of experience leading multi‑stakeholder initiatives in a healthcare environment or healthcare-related industry
Success leading cross-functional initiatives at the director level or above
Experience briefing senior executives and influencing high-stakes decisions
Experience working across healthcare organizations, such as payers, providers, health systems, or consulting, is beneficial
Exceptional written and verbal communication; able to synthesize complexity into clarity
High executive maturity, discretion, and judgment
Strong strategic thinking with ability to anticipate implications and interdependencies
Ability to lead through influence and build trust quickly across diverse stakeholder groups
Highly organized with strong prioritization instincts; comfortable with rapid context-switching
Preferred
Graduate ‑ level education in business, healthcare or equivalent experience preferred
Industry ‑ recognized development programs or certifications in leadership, strategic development, or organizational development preferred
Company
Lockton
Lockton provides risk management and insurance services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mohammad Al Abdul Jabbar
Chief Executive Officer
Scott Bastian
Senior Vice President
Recent News
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