Customer Service Representative PT 20 - Montrose jobs in United States
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Alpine Bank · 12 hours ago

Customer Service Representative PT 20 - Montrose

Alpine Bank is dedicated to providing exceptional customer service, and they are seeking a Customer Service Representative to meet the needs of their bank customers. This role involves handling cash transactions, maintaining accurate records, and providing support to customers in a team-oriented environment.

BankingFinancial ServicesInsuranceVenture Capital

Responsibilities

Practices exceptional service with customers using available training programs and measurement tools (ie. Alpine Way/CARE standards)
Uses numerous software applications to accomplish daily tasks with minimal errors
Maintains a balanced cash drawer and resolves errors and/or discrepancies as they arise
Buys and sells currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded
Understands the features and benefits of Alpine Bank consumer and business products and services
Answers basic customer inquiries and cross-sells when appropriate
Works effectively in a team oriented environment
Follows all bank policies and procedures
Performs other duties as assigned

Qualification

Customer ServiceCash HandlingBanking ComplianceMicrosoft OfficeBilingualMulti-taskingTeamwork

Required

Customer Service oriented individual
Ability to manage multiple tasks simultaneously in a fast-paced environment
Utilizes tools and training programs available to exceed customer expectations and achieves satisfactory scores on Mystery Shops
Basic mathematical and cash handling skills
Basic keyboard navigation ability
Understanding and application of banking compliance regulations

Preferred

Proficiency in Microsoft Office products (including Outlook and Word)
Bilingual abilities

Company

Alpine Bank

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Alpine Bank is a bank providing banking, wealth management, and mortgage services.

Funding

Current Stage
Public Company
Total Funding
$125M
2025-11-24Post Ipo Debt· $75M
2020-06-11Debt Financing· $50M
2019-06-28IPO

Leadership Team

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Jennifer Hawley
Vice President and Trust Officer
Company data provided by crunchbase