TTEC · 15 hours ago
Customer Service Representative - Luxury Retail – Remote USA
United States
Full-time
Remote
Entry Level
$16/hr - $16/hr
1+ years expTTEC is an award-winning company focused on delivering exceptional customer experiences. As a Customer Service Representative for a luxury retail brand, you will provide personalized service to customers, addressing their inquiries and assisting with their shopping needs.
ConsultingInformation TechnologyOpen SourceOutsourcingSoftwareWealth Management
Responsibilities
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
Recommendations of products or services
Closing a sale may be required
Qualification
Required
An appreciation for high fashion brands and luxury customer service
1 year or more of customer service experience
1 year or more post-secondary education OR 2 years equivalent work experience
Recognize and solve problems of mid-to-high level customer service issues
Computer experience
High speed internet (> 35 mbps)
While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)
Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in
Benefits
PTO
Tuition reimbursement
Health and wellness incentives
Company
TTEC
TTEC is one of the technology and services innovators that provides end-to-end, digital CX solutions.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.61B2021-11-23Post Ipo Debt· $1.5B
2019-12-06Post Ipo Equity· $110M
1996-08-09IPO
Leadership Team
Kenneth I. Tuchman
Chairman and CEO
Judi Hand
Chief Revenue Officer
Recent News
2025-12-31
Company data provided by crunchbase