Customer Service Representative jobs in United States
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Cassia · 6 hours ago

Customer Service Representative

Cassia is dedicated to providing high-quality services and products in the long-term care industry. They are seeking a motivated Customer Service Representative who will assist customers, process orders, and create reports as needed.

Assisted LivingElder CareHealth CareNon ProfitRehabilitation

Responsibilities

Answer phone calls and assist customer needs
Process orders for customers by phone, fax, email or online
Create reports and quotes as needed
Perform additional tasks as needed

Qualification

Customer service experienceProficient computer skillsDetail-orientedCommunication skillsMulti-tasking

Required

Recent customer service experience needed
Must be detail-oriented and able to multi-task/ prioritize tasks
Proficient computer skills including Microsoft Suite (Word, Excel, Outlook, etc.)
High priority on customer service
Excellent verbal and written communication skills
Able to work with frequent interruptions

Benefits

Competitive Pay with experience-based raises
Tuition Assistance & Student Loan Forgiveness (site-specific)
Generous Paid Time Off (PTO) & 401(k) with Employer Match
Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees
Employee Assistance Program with free confidential counseling/coaching for self and family members
Pet Insurance

Company

Cassia

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Cassia is a non profit healthcare firm that provides independent senior living, assisted living, nursing care and rehabilitation services.

Funding

Current Stage
Late Stage

Leadership Team

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Matthew Kern
Chief Operating Officer
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Angela Brown
Chief Human Resources Officer
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Company data provided by crunchbase