Amplitude · 19 hours ago
Senior Order Management Analyst
Amplitude is the leading digital analytics platform, helping over 4,300 customers build better products and digital experiences. As a Senior Order Management Analyst, you will own complex order workflows and partner closely with Sales, Finance, and RevOps to ensure speed, accuracy, and scalability across the quote-to-cash process.
AnalyticsBig DataEnterprise SoftwareInformation TechnologyProduct ManagementSaaSSchedulingSoftware
Responsibilities
Evaluate and process customer orders with a focus on accuracy, compliance, and downstream impact
Apply structured thinking to complex and non-standard deal scenarios, identifying risks and resolution paths
Partner with Sales, Finance, and RevOps to resolve order issues efficiently and prevent repeat errors
Analyze order data to identify patterns, root causes, and opportunities for process improvement
Document and operationalize improvements that increase consistency, scalability, and throughput
Monitor order fulfillment status and proactively communicate delays or issues to internal teams and customers
A continuous improvement mentality—you proactively identify inefficiencies and implement scalable process enhancements
Strong cross-functional communication skills, with the ability to influence Sales, Finance, and RevOps partners
Qualification
Required
Bachelor's degree in Business, Finance, Operations, or a related field (or equivalent practical experience)
3+ years of experience in order management, sales operations, or revenue operations within a fast-paced environment
Proven ability to manage high volumes of work while balancing accuracy, urgency, and business impact
Excellent organizational and prioritization skills—you know how to move fast without breaking things
Demonstrated ability to decompose complex, ambiguous order scenarios into clear, executable solutions
A data-driven mindset—you use trends, patterns, and root-cause analysis to guide decisions and improvements
Sound judgment in fast-moving environments, including comfort making decisions with incomplete information
Monitor order fulfillment status and proactively communicate delays or issues to internal teams and customers
A continuous improvement mentality—you proactively identify inefficiencies and implement scalable process enhancements
Strong cross-functional communication skills, with the ability to influence Sales, Finance, and RevOps partners
Preferred
Strong command of CRM and ERP systems (Salesforce required; NetSuite, SAP, or similar preferred)
Benefits
Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans
Flexible time off, paid holidays, and more
Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
Excellent Parental benefits including: 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
Employee Stock Purchase Program (ESPP)
Company
Amplitude
Amplitude is a product intelligence platform that provides digital product tools that help teams run and grow their businesses.
H1B Sponsorship
Amplitude has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (28)
2024 (22)
2023 (19)
2022 (16)
2021 (23)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
$311.48MKey Investors
Sequoia CapitalGICIVP
2021-09-28IPO
2021-08-01Secondary Market· $4.6M
2021-06-09Series F· $150M
Recent News
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