Emerson · 14 hours ago
Service and Repair Support
120 Park Ridge Road, Brookfield, CT, 06804, US
Full-time
Hybrid
Senior Level
5+ years expEmerson is a global leader in automation technology and software, and they are seeking a Service & Repair Technician to join their team. This role is responsible for the assembly, testing, troubleshooting, and repair of equipment, as well as providing customer support and implementing process improvements.
ElectronicsIndustrial AutomationInternet of ThingsLightingManufacturingSoftware
No H1B
Responsibilities
Responsible for repair documentation and written/verbal cost estimates by evaluating controls, power supplies, a variety of actuators and technologies such as Ultrasonics, Metal Welding, Industrial Cleaning and Laser Welding, or by soliciting assistance as needed for applications issues
Work with and operate hand tools and electrical/electronic test equipment to perform a variety of electrical and mechanic tests and operation to repair and verify customer equipment for shipment
Assist in the development and documentation of new and special products
Suggest and implement test criteria for capability studies
Inspect work for defects workmanship to ensure quality at every stage of the process
Work within established time standards to meet customer repair turnaround and estimated repair cost
Requires ability to schedule and analyze workload to achieve objectives
Perform administrative and record keeping support as required to meet the company objectives; time sheets, cycle counts, reconciliations, BOM audits, quality data information, warranty in-house repair costs
Assemble, test, troubleshoot and repair electronic and Electro-mechanical assemblies to prescribed test procedures, using test equipment such as, but not limited to; VOM, Oscilloscope and current meters
Calibrate equipment when required
Maintain equipment and proper housekeeping and workplace organization
Assist in forecasting and control incoming repairs to achieve company repair turnaround objectives
Perform other duties as assigned by Service Manager
Qualification
Required
HS or equivalent GED, with additional specialized knowledge of engineering disciplines as would normally be obtained through formal technical training at the college to Trade School level
Minimum of 5 years' experience in progressively complex troubleshooting and repair on Electro-mechanical machines and components
Working knowledge of manufacturing concepts and in-depth knowledge of Ultrasonics Welding Control Circuitry troubleshooting and various product line actuators
Ability to travel 80 to 85%
Legal authorization to work in the United States - Sponsorship will not be provided for this position
Preferred
Associate or Bachelor Degree in Engineering or similar field
Good communication skills, both written and verbal, to effectively deal with customers
Good mechanical background and well organized
Ability to read and understand both mechanical and electrical blueprints, layouts, wire lists, and schematics
Position requires extensive travel, including overnight
Benefits
Medical insurance plans
Dental and vision coverage
Employee Assistance Program
401(k)
Tuition reimbursement
Employee resource groups
Recognition
Paid parental leave (maternal and paternal)
Vacation and holiday leave
Company
Emerson
Emerson is an technology & engineering company providing innovative solutions for customers in industrial and residential markets.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Lal Karsanbhai
President and Chief Executive Officer
Vidya Ramnath
Senior Vice President and Chief Marketing Officer
Recent News
2025-11-11
Company data provided by crunchbase