Fiserv · 4 days ago
Product Manager, Fraud Mitigation - Global
Berkeley Heights, NJ
Full-time
Onsite
Mid, Senior Level
$100K/yr - $166K/yr
4+ years expFiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers. The Product Manager, Fraud Mitigation will drive market requirements for the Merchant Security and Fraud team and consult with clients and internal teams to enhance product strategy and development.
Financial ServicesFinTechInformation ServicesInformation Technology
Responsibilities
Responsible for conception through end-of-life ownership for a specific product (Fraud Mitigation), product group or product line including product management, product development and business development
Manage, track and report product performance throughout its lifecycle including product strategy, product planning and issue prioritization
Drive product development and improvements including road map and statement of direction development
Own market‑specific playbooks (issuer preferences, 3DS exemptions, network tokens adoption, routing rules, retry windows), and continuously tune strategies for NA, EU, LATAM, APAC, and MENA
Lead peers and dotted line relationships through the project lifecycle to deliver development efforts
Own incident runbooks, RCA, and reliability KPIs with on‑call partners
Prioritize features by quantified ROI; set OKRs tied to conversion lift, approval rate
Author PRDs/sequence diagrams for gateway integrations
Develop business cases to support new product recommendations
Manage the product development lifecycle from concept, design, testing, and production deployment, and product commercialization
Act as a primary negotiator between internal departments and clients to resolve problem statements and uses cases
Qualification
Required
4+ years' within the fraud payments ecosystem (i.e. cards, digital wallet, etc)
4+ years' experience as a product manager, with proven experience leading complex projects, while driving roadmap for products
Experience with card networks (Visa/MC/Amex), network tokens, vault/tokenization, and leading wallets (Apple Pay, Google Pay)
End‑to‑end payment processing workflow expertise, with hands‑on with auth/capture/void/refund flows, success/decline codes, settlement/reconciliation
Lead data‑driven experimentation and optimization. I.e. Design A/B and multivariate tests for method selection, routing, retries, quantify impact on auth rate
Proven ability to develop, define and track KPIs such as approval rates, capture rates, chargeback rates, issuer/PSP performance; ability to build Looker/Tableau/Power BI dashboards and self‑serve views would be a plus
Monitor global trends and manage approval strategies by territory and support region specific changes
Proficient with analytical tools (SQL, Snowflake, Splunk etc) and API's
Benefits
Eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.
Company
Fiserv
Fiserv is a provider of technology solutions to the financial services industry.
10001+ employees
H1B Sponsorship
Fiserv has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$2.48BKey Investors
BlackBird Financial LP
2026-01-06Post Ipo Equity
2025-04-29Post Ipo Debt· $2.48B
1986-10-03IPO
Leadership Team
Michael Lyons
President and CEO-Elect, Fiserv
Robert Hau
EVP, CFO
Recent News
The Motley Fool
2026-01-23
legacy.thefly.com
2026-01-22
Company data provided by crunchbase