Vida Health · 12 hours ago
Data Operations Specialist (Call Center)
United States
Full-time
Remote
Mid Level
$35/hr - $40/hrVida Health is a virtual, personalized obesity care provider focused on improving patient health outcomes through evidence-based treatment. They are seeking a Data Operations Specialist to manage data integrity, optimize dialing strategies, and oversee the transition of applications within their service center.
Health CareMedicalmHealthPersonal HealthTherapeutics
No H1B
Responsibilities
Analyze raw lead data to ensure high standards of accuracy and data hygiene
Formalize complex data into simplified formats for seamless dialer integration
Execute daily and weekly list uploads to ensure zero downtime for the outreach team
Apply revenue strategies to categorize lists for maximum engagement and ROI
Analyze campaign results to suggest data-driven improvements for list prioritization
Assist with capacity planning to align lead volume with agent availability and staffing levels
Oversee the end-to-end technical configuration of outbound campaigns within the dialer
Capture and document the specific nuances of current list-loading and campaign management workflows
Serve as the Subject Matter Expert when mapping data processes and logic to new platforms
Identify system gaps and advocate for enhancements cross-functionally to drive long-term efficiency
Qualification
Required
Bachelors degree preferred
Advanced Excel/Google Sheets knowledge- (VLOOKUP, Pivot Tables, Power Query, Data Cleaning) required
Ability to transform a raw list of 10,000+ leads into a highly segmented, efficient outreach plan
Strong interest in revenue operations, business forecasting and the 'why' behind data trends
A 'measure twice, cut once' approach to data loading to prevent member experience friction
Ability to present findings and transition updates clearly to senior leadership
Preferred
Experience with Looker (or similar BI tools) and enterprise dialer software (AWS Connect, Genesys) is preferred
Company
Vida Health
Vida Health is a virtual care platform that provides health coaching from experienced health care providers and medical institutions.
Founded in 2014
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$216.5MKey Investors
Ally Bridge GroupCanvas Prime
2023-11-09Series Unknown· $28.5M
2021-05-05Series D· $110M
2020-04-30Series Unknown· $25M
Leadership Team
Joe Murad
Chief Executive Officer
Jason Macaleer
Chief Strategy Officer (CSO)
Recent News
2026-01-20
Company data provided by crunchbase