Canteen One · 20 hours ago
Implementation Coordinator- Minneapolis, MN
Minneapolis, MN
Full-time
Onsite
Entry Level
$55K/yr - $58K/yr
1+ years expCanteen One is the national account management arm for Canteen, the largest food and retail service company in the United States. The Implementation Coordinator plays a critical role in launching and managing new client programs, coordinating implementation while ensuring timelines and client requirements are met.
Food & Beverages
Responsibilities
Manage multiple implementation projects, including new store openings, client onboarding, program rollouts, client requests, and program changes
Establish project timelines, milestones, and deadlines while monitoring progress and deliverables
Evaluate project success, completion metrics, and overall client satisfaction
Communicate client expectations to Field Support teams and collaborate on alternative solutions when needed
Determine internal resource needs based on project scope and requirements
Provide clear and consistent project status updates, reports, and summaries to key stakeholders
Track and report project metrics, percentage completion, risks, and outstanding issues
Maintain accurate project documentation, including risk tracking and action plans
Compile and present information from various technology platforms in a professional manner
Deliver presentations and updates via phone, webinar, or in‑person/group meetings
Run verification and system reports to confirm accurate setup and execution of client programs
Qualification
Required
Bachelor's degree with at least six months of advanced customer service or account management experience (one year strongly preferred), or
High school diploma with a minimum of three years of advanced customer service experience
Excellent written and verbal communication skills with the ability to build positive relationships
Strong customer service mindset with attention to detail, accuracy, and timeliness
Ability to prioritize multiple projects and manage workload effectively in a fast‑paced environment
Intermediate proficiency in Microsoft Excel (including calculations and VLOOKUP); strong Microsoft Word skills
Preferred
Experience with ERP systems (such as JD Edwards, Oracle, PeopleSoft, or SAP) and report‑writing tools (e.g., Business Objects) strongly preferred
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Company
Canteen One
Welcome to Canteen One! We are the national account management arm for Canteen, the largest and most experienced food and retail service company in the United States.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Haley Freeland
Sr. Field Support Partner
Ian Krouth
Field Support Partner
Company data provided by crunchbase