Cushman & Wakefield · 7 hours ago
MAC Manager
Client Site - USA - PA - Pittsburgh - 500 Ross St
Full-time
Hybrid
New Grad, Entry, Mid Level
$76K/yr - $90K/yr
0+ years expCushman & Wakefield is a global leader in real estate services, and they are seeking a MAC Manager to assist with the implementation of relocations, logistic moves, and furniture reconfigurations. This role focuses on supporting the Global MAC Manager and coordinating with Occupancy Planners while providing excellent customer service to the client site population.
CommercialCommercial Real EstateConsultingLeasingLegalProperty Management
Responsibilities
Activities will consist of day-to-day change requests; project support including client relationship and project coordination related to space and occupancy
Provide leadership and development support to all MAC Coordinators by establishing annual goals and objectives, ensuring KPIs are met, and development for growth opportunities
Provide superior customer service and customer support for day-to-day activities and questions as well as project support for large moves
Where there is no onsite FM or OP presence, develop and maintain excellent working relationships with key business and vendor partners, and Site Operation Managers
Supports the maintenance of a central database housing property floor plans, space configurations, furniture layouts, etc
Manages and coordinates MAC work orders for approved contractors
Manage new-hire placement
Manage weekly small (<9) or large (>9) group moves
Implement move plan in accordance with the approved occupancy plan
Support MAC Manager Global SME with FM team, PDS team, and /or move vendor on installation and reconfiguration of furniture as it pertains to small and large group moves
Coordinate with project manager to ensure work is delivered within timeframe and agreed-upon scope
Coordinate pre-move-walkthroughs to ensure spaces are ready to receive occupants
Keep track of all tasks, schedules and budgets related to the move
Ensure all moves are performed in a manner consistent with documented processes and adhere to schedules
Support change management as it pertains changing workspace and work style
Evaluate and provide improvement suggestions for move processes and vendors; identify ways to improve client relationships through the MAC process
Sends out post-move surveys, reports on findings, and identifies process improvements as appropriate
Qualification
Required
Proficiency in MS Office Suite software applications
Excellent customer service and interpersonal relationship skills
Able to build strong relationships with internal and external partners to deliver effective services
Strong oral, written and presentation skills
Assumes ownership of requests in order to ensure successful completion
Strong attention to detail and quality with ability to handle concurrent projects with minimal supervision and direction
Zero to Four years' experience in a corporate real estate environment
Associates degree or equivalent combination of education, training and experience in project or technology coordination preferred with strong knowledge of move process and furniture systems or facility management experience
Benefits
Health, vision, and dental insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life, and disability insurance programs
Paid and unpaid time away from work
Company
Cushman & Wakefield
Cushman & Wakefield is a real estate services firm that offers retail investment, energy management, and property services.
10001+ employees
H1B Sponsorship
Cushman & Wakefield has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (6)
2023 (2)
2022 (6)
2021 (1)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$734.8MKey Investors
GreystoneCitizens BankVanke
2023-10-10Post Ipo Debt· $223.8M
2023-08-08Post Ipo Debt· $400M
2022-10-13Post Ipo Debt· $27.3M
Leadership Team
Matthew Bouw
CEO Asia Pacific & EMEA
Michelle M. MacKay
CEO
Recent News
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