Mister Sparky Electric · 1 day ago
Service Coordinator
Lowell, AR 72745
Full-time
Onsite
New Grad, Entry Level
$17/hr - $17/hrMister Sparky Electric is seeking a highly organized and customer-focused Service Coordinator to manage the daily coordination of their electrical service operations. This role serves as the communication hub between electricians and customers, ensuring efficient scheduling and job assignments.
Commercial
Responsibilities
Coordinate and schedule electrical service jobs based on scope, urgency, and technician skill set
Assign work to electricians best suited for each job type (service, install, troubleshooting, etc.)
Communicate with customers before, during, and after appointments to confirm details, timelines, and expectations
Adjust schedules in real time to account for emergencies, delays, or job changes
Maintain accurate job notes, schedules, and customer information in our CRM
Act as a liaison between field technicians and leadership to ensure smooth daily operations
Proactively identify scheduling conflicts or inefficiencies and recommend improvements
Support electricians by ensuring they have the right information before arriving on site
Qualification
Required
Experience in scheduling, or coordinating field service teams (electrical, HVAC, plumbing, or similar)
Strong communication skills—comfortable speaking with both customers and technicians
Highly organized with the ability to juggle multiple jobs and priorities at once
Problem-solver who can stay calm and decisive in fast-paced situations
Comfortable using scheduling software, CRM systems, and standard office tools
Benefits
401(k)
Bonus based on performance
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Company
Mister Sparky Electric
Whether your plan is to start an electrical service business, grow or sell, when you join our family of brands, you will not be alone.You will be part of a nationwide network of residential service contractors.
Founded in 1998
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2019-02-21Acquired
Leadership Team
John Rossi
Chief Operating Officer
Company data provided by crunchbase