Union Bank & Trust · 14 hours ago
nCino Administrator
Lincoln, NE
Full-time
Hybrid
Entry Level
1+ years expUnion Bank & Trust is seeking an nCino Administrator to configure their nCino Commercial Loan Origination System for the Wholesale lending division. The role involves project planning, implementation, and administration, while ensuring optimal efficiency in the lending process.
Financial Services
Responsibilities
Act as lead resource and subject matter expert for the nCino Commercial Loan Origination System
Responsible for nCino project planning, implementation, administration
Project lead or secondary for small, medium, and large initiatives/releases implemented for Commercial Loan business unit while ensuring predictable, consistent, and successful project delivery. Actively participate with product development teams (product owner, business analysts, System Applications Team) to define product requirements
Provide leadership and direction with other departments to ensure successful implementation and support
Perform end user software support for the nCino application via phone, email, and chat, as well as onsite
Oversee the daily performance of the nCino application while answering end-user inquiries regarding software operation to resolve issues by reading technical manuals, vendor support, or conferring with users
Manage support ticket requests received from end users, product owner, or business analysts. After researching these support tickets escalate to vendor support as needed
Complete nCino University training (100-300 level) within 6 months of starting position
Creatio duties as assigned
Complete change management requests and represent changes in accordance with change management policies and procedures. Involved in modifying and executing company policies that affect immediate operations and may also have company-wide effect
Research and analyze basic and complex issues surrounding the processes and systems of an organization. Make recommendations surrounding improving processes, efficiency, and practices. Simulate and test process improvements. Communicate changes to business units
Engage in project initiating activities such as identifying stakeholders, identifying project management approach, defining roles and responsibilities, timelines, and end goals for Information Technology projects. Schedule and facilitate meetings related to Information Technology projects
Troubleshoot and develop technical solutions related to software, independently or as a team. Create workaround procedures when standard procedures have failed and ensure issues are resolved in a timely fashion. Escalate urgent problems requiring more in-depth knowledge to the appropriate resources
Confer with clients regarding the nature of the information processing or computation needs of a computer program is to address. Determine the functionality of some pre-developed application packages and adapt them to a user environment
Develop and maintain a full understanding of commercial loan origination software applications and stay abreast of relevant industry trends and best practices
Test, maintain and monitor computer and application server programs and systems related to the commercial loan origination software, including coordinating the installation of computer programs and systems
Understand and adhere to all bank policies, laws, and regulations applicable to the role. Complete compliance training, and follow internal processes and controls as required
Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies
Regular and reliable attendance is an essential function of this position
Perform other job-related duties or special projects as assigned
Qualification
Required
Bachelor's degree in business related field preferred
At least 1 year information technology and system application experience required
Commercial loan origination knowledge
Complete nCino Platform Configuration and Commercial Configuration within 18 months of starting position
Proficient in Microsoft Word, Excel and in working with other financial system software
Regular and reliable attendance is an essential function of this position
Preferred
At least 1 year loan software administration experience preferred
Previous work experience with software applications or previous experience with banking application software preferred
Complete nCino University training (100-300 level) within 6 months of starting position
Complete Creatio trainings and certified within 24 months, strongly preferred
Adaptability and flexibility in a dynamic, fast paced environment
Problem solver
Effective communicator
Organized
Project motivated
Independent with a team orientation
Time efficient in managing multiple projects
Excellent customer service and interpersonal skills
Company
Union Bank & Trust
Most banks offer similar services. It’s how those services are delivered and how the bank treats you as an individual that sets it apart.
1001-5000 employees
H1B Sponsorship
Union Bank & Trust has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Angie Muhleisen
President and CEO
Dave Dickson
President/CEO and Director of First Union Financial Corporation
Recent News
Orange Bank & Trust Company
2025-06-23
2025-06-11
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