West Pharmaceutical Services · 15 hours ago
Sr. Scientist - I
Exton, PA
Full-time
Hybrid
Senior Level
5+ years expWest Pharmaceutical Services is a company dedicated to improving patient lives through innovative healthcare solutions. The Sr. Scientist - I role involves assisting engineers and scientists with laboratory tasks, conducting analyses, and ensuring compliance with safety standards while leading complaint investigations and supporting audits.
BiotechnologyHealth CareIndustrialManufacturingPackaging ServicesPharmaceutical
Responsibilities
Oversees work for timely completion of a complaint investigation and response to the various customers
Communicates with customers regarding complaints, product issues and returned devices
Identifies critical product issues. Contacts appropriate support and/or management to ensure issues are reported and resolved. Assists with corrective action when necessary
Leads meetings to resolve any obstacles or issues and to align on priorities
Is proficient in the use and maintenance of laboratory test equipment necessary for conducting root-cause investigations
Provides training of new analysts on the processes and use of laboratory equipment
Assists with the creation, review and approval of investigation reports
Creates a safe work environment through identifying and resolving potential safety hazards; maintaining a clean, neat, and safe work environment; and modeling safe laboratory best practices
Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules
Exhibits regular, reliable, punctual, and predictable attendance
Develop and maintain document control procedures and policies to ensure compliance with GMP regulations
Ensure all laboratory documents are properly stored, tracked and archived in accordance with applicable regulations and guidelines, and easily accessible to authorized personnel
Implementing processes and procedures to ensure on-time delivery of testing in compliance with cGMP, the relevant Regulatory Guidelines/Industry Standards and the relevant local and global Safety Guidelines
Evaluates existing document management systems and procedures to determine current effectiveness and efficiency; identifies and recommends improvements
Provide training and guidance to employees on document management policies and procedures
Provide support for all types of audits including regulatory, customer and quality system audits
Lead executive and technical parts of projects/ programs related to the implementation of new technologies
Technically supporting customer audits in the testing laboratory area
Maintains current knowledge of best practices and developments in document management technologies and techniques through participation in professional organizations or conferences, attendance at meetings or workshops, participation in educational programs, and discussions with colleagues
Always complies with the company’s safety and quality policies, including proper handling of biohazard materials and components
Qualification
Required
Bachelor's Degree in technical discipline or equivalent experience required
Minimum 5 years of experience required
Ability to work onsite 5 days a week
Proficient in the use and maintenance of laboratory test equipment necessary for conducting root-cause investigations
Exhibits regular, reliable, punctual, and predictable attendance
Develop and maintain document control procedures and policies to ensure compliance with GMP regulations
Ensure all laboratory documents are properly stored, tracked and archived in accordance with applicable regulations and guidelines
Implementing processes and procedures to ensure on-time delivery of testing in compliance with cGMP, the relevant Regulatory Guidelines/Industry Standards and the relevant local and global Safety Guidelines
Provide support for all types of audits including regulatory, customer and quality system audits
Always complies with the company's safety and quality policies, including proper handling of biohazard materials and components
Must be able to work assigned shift(s) with overtime as required to complete assignments if necessary
Sitting and/or standing for extended periods may occur as well as getting to and from offices and building sites
The ability to lift and carry various items up to 50 pounds for manufacturing positions or 30 pounds for administrative positions as required
Handling of biohazard material and components
Preferred
Master's Degree in technical discipline or equivalent experience preferred
Experience in leading and developing others preferred
Experience in conducting root cause investigations of field units preferred
Experience in laboratory test equipment operation and maintenance such as but not limited to HIAC light obscuration, Flowcam, and microscopes preferred
Demonstrated ability to prioritize and complete multiple tasks
Understand and communicate technical ideas and concepts with technical and non-technical audiences (written and verbal)
Ability to collaborate with and effectively work as part of a global team
Active contribution to the progress of global projects and motivation to achieve deliverables in time
Proficient use of MS Office applications and (desirable Minitab, SAP and Master Control)
Self-reliant, diligent, flexible (with working time to fulfill requirements of a global role)
Clear communication (fluent in written and verbal English required)
Background in medical device or pharmaceutical industry
Knowledge of lean manufacturing and operational excellence concepts
Able to comply with the company's safety policy at all times
Able to comply with the company's quality policy at all times
Benefits
Community Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities.
Generous Paid Time Off (PTO): Flexible vacation, personal, and holiday leave ensures employees can maintain a healthy work-life balance and recharge effectively.
Continuous Learning & Development: Opportunities for professional growth through training programs, tuition assistance, leadership development, and skill-certification initiatives.
Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion—where all voices are heard and respected in a supportive environment.
Recognition & Rewards: Performance-based bonuses, service recognition, and employee appreciation initiatives celebrate dedication and impact.
Company
West Pharmaceutical Services
West Pharmaceutical Services is a manufacturer of technologically advanced containment and delivery systems for injectable medicines.
5001-10000 employees
H1B Sponsorship
West Pharmaceutical Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (24)
2023 (18)
2022 (26)
2021 (17)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Eric Green
Chairman, President, and CEO
Atul Patel
Vice President, Devices & Delivery Systems
Recent News
2026-01-20
Company data provided by crunchbase