Service Operations Analyst jobs in United States
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CBRE · 19 hours ago

Service Operations Analyst

CBRE is a global leader in commercial real estate services and investment, and they are seeking a Service Operations Analyst to support reporting and forecasting. This role is essential for deal pricing and bid support, working closely with various teams to ensure accurate project analytics and resource planning throughout the project lifecycle.

CommercialFinancial ServicesProperty DevelopmentReal Estate
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Responsibilities

Generate regular and ad-hoc reports and analyses from project data, often using tools like Excel or Google Sheets
Produce forecasts for project and PMO performance based on historical analysis for resource planning, budgeting, and timeline prediction
Prepare project status reports for management review and communicate project progress to clients
Provide detailed financial variance analysis and reporting
Maintain a PMO dashboard for real-time visualization of project health indicators and benchmarks
Assist the Estimating and Ops team in deal development and resource pricing
Support bid entry into relevant systems (PCMX/PSFT)
Contribute to bid management, which may involve using niche bidding software for cost estimating and leading bid submissions
Lead all aspects of PMO operations, including building detailed project plans and tracking progress
Handle Purchase Orders (PO) and Change Orders (CO)
Support project managers with tools, templates, and methodologies for planning, execution, and monitoring projects
Ensure project parameters align with client needs and company standards
Monitor existing projects to ensure timely execution and completion
Track project costs and conduct "post mortem" analyses for projects
Capture, analyze, and supervise project data to identify weaknesses, resolve budgetary issues, and make data-driven decisions
Ensure all project strategies align with company standards and regulations
Support the PMO compliance tracking process
Maintain effective working relationships with project teams to drive SDLC (Software Development Life Cycle) compliance
Analyze project coordination methods and procedures to identify areas for improvement and recommend enhancements
Assist in defining and updating project management processes, standards, and governance

Qualification

ForecastingData AnalysisProject ManagementExcelBid ManagementCommunication SkillsInterpersonal SkillsCritical Thinking

Required

A minimum of 3 years' experience as a Service Ops Analyst, or a similar role is often preferred. Experience in bidding, pricing, product sourcing, and vendor negotiations can also be beneficial
A bachelor's degree or equivalent experience in project management or a related field (e.g., business, finance, computer science) is preferred
Excellent knowledge of project management strategies, processes, and forecasting/reporting tools
Proficiency in interpreting and communicating data, including advanced Excel skills (formulas, pivot tables, graphs)
Experience with project management tools like MS Project, myProjects
Ability to analyze complex data and make decisions based on analytical findings
Strong critical thinking and analytical abilities
Ability to identify and mitigate project risks and issues
Strong verbal and relational abilities to connect with team members, management, clients, and collaborators
Ability to communicate project statuses, risks, and opportunities effectively
Strong program coordination and administration abilities

Benefits

Relocation assistance and sign-on bonuses may be available on select positions only, for qualified candidates based on role requirements and experience

Company

Operating across every dimension of commercial real estate, CBRE sees more so you can do more.

Funding

Current Stage
Public Company
Total Funding
$3.8B
Key Investors
Athene Capital
2025-11-05Post Ipo Debt· $750M
2025-04-29Post Ipo Debt· $1.1B
2024-02-20Post Ipo Debt· $500M

Leadership Team

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Adam Gallistel
Co-CEO and CIO
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Andrew Glanzman
Chief Executive Officer of CBRE’s Real Estate Investments
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Company data provided by crunchbase