San Francisco Giants · 18 hours ago
Luxury Suites and Premium Seating Assistant
San Francisco, CA
Part-time
Onsite
New Grad, Entry Level
$27/hr - $27/hrThe San Francisco Giants are looking for a part-time Luxury Suites and Premium Seating Assistant to ensure the utmost quality and service to esteemed clients and guests. This role involves preparing an elevated premium experience, building relationships with clients, and providing personalized customer service during Giants home games and other events.
Sports
Responsibilities
Deliver prompt, accurate, and courteous service to our premium clientele
Develop strong rapport with premium clients and their guests, creating lasting connections
Play a vital role in internal ticket processing and account maintenance across various Giants Front Office platforms, ensuring all client information is up-to-date
Consistently go above and beyond to create memorable ‘wow’ moments for our premium clients by celebrating special milestones like birthdays and anniversaries
Earn trust and work seamlessly with different teams within the SF Giants organization
Offer essential project support to senior leadership, including the Director, Memberships, the Senior Manager of Suites and Premium Services, and the Senior Vice President of Ticket Sales and Premium Seating
Be instrumental in developing forward-thinking strategies by evaluating partnerships and investments that enhance our brand and financial performance
Qualification
Required
Proven experience in customer service with excellent verbal communication and the ability to manage complex situations
Proficient with Google Document Editor (Sheets, Docs, PowerPoint, Outlook) and preferably experienced with Tickets.com, Salesforce, and database management
Highly organized with strong attention to detail and the ability to prioritize multiple initiatives in a fast-paced environment
Demonstrated leadership in motivating teams and delivering exceptional service to high-profile clients, while excelling as a collaborative team member
Flexible to work non-traditional hours (including Giants home games and potential post-season events), capable of standing for long periods, and able to lift up to 35 lbs
Benefits
Indemnity healthcare through Healthy SF, which includes medical, dental and prescription coverage
Access to Giants tickets
Dedicated mental health support
A hybrid working environment
Transportation benefits
Wellness programs
Paid time off including half day Fridays during the season and an extended holiday break
Company
San Francisco Giants
The San Francisco Giants are a Major League Baseball (MLB) team based in San Francisco, California.
Founded in 1883
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Sixth Street
2025-03-18Corporate Round
Leadership Team
Colin Cahill
SVP, Player Performance and Wellness
Bryan Srabian
Vice President, Brand Development & Digital Media
Recent News
2026-01-16
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-09
Sports Business Journal
2025-12-20
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