Los Angeles Metro · 4 days ago
PUBLIC COMMUNICATIONS OFFICER (SERVICE ALERTS)
Los Angeles, CA
Full-time
Onsite
Entry Level
$64K/yr - $96K/yr
1+ years expLos Angeles Metro is committed to providing a world-class transportation system in LA County. They are seeking a Public Communications Officer to support public activities and events, manage media content, and provide timely service updates to patrons through various communication channels.
AutomotiveLogisticsTourismTransportation
Responsibilities
Disseminates press releases, speeches, information and promotion packages, articles, and letters
Writes announcements for use during service disruptions and manages service alerts/advisories on Metro's website and social media channels
Utilizes social media channels to promote Metro services and advertise Metro partnerships
Responds to media requests for information or calls from reporters and news agencies
Contributes to the development of articles for the agency's internal and external blog sites
Coordinates production and distribution of press kits and promotional materials
Confers with internal and external personnel to coordinate the production of television special features and on-air promotions
May perform video photography and production of short videos for internal or promotional purposes
Assembles and distributes media clips to senior management and designated staff
Coordinates technical aspects and content for intranet site
Organizes employee information and appreciation activities
Collects and analyzes information from other departments for inclusion in final products
May be required to translate material into other languages
Qualification
Required
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position
Bachelor's Degree in Public Relations, Communications, Journalism, English, or a related field
One year of relevant experience performing media relations, communications, journalism, or marketing work
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
Ability to read, write, and translate in Spanish may be required depending on assignment
Preferred
Experience drafting short, character-limited social media copy and captions, and responding to customer inquiries in a transit environment
Experience managing social media platforms and using social media scheduling tools
Experience fact-finding, identifying trends, and collecting relevant data for monthly analytical reports
Company
Los Angeles Metro
Metro is unique among the nation’s transportation agencies.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
S
Stephanie Wiggins
Chief Executive Officer
Recent News
Clean Technica
2025-11-25
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