IT Director II - Director of Business Operations jobs in United States
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NEOGOV · 1 day ago

IT Director II - Director of Business Operations

NEOGOV is seeking a highly experienced and strategic IT Director for the Business Operations section of the Division of Technology Services. This critical leadership role will oversee, optimize, and lead the core daily business functions that enable the department's technical mission, ensuring efficiency and effectiveness in achieving the organization's strategic goals.

GovTechHuman ResourcesInformation TechnologySoftware
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Responsibilities

Direct oversight and management of two enterprise data centers
Governance and lifecycle management of the department's enterprise software program
Leadership and optimization of the Project Management Office (PMO) to drive successful project execution and delivery
Oversight of procurement and contracts processes to ensure efficiency, compliance and best value
Management of the Vendor Management functions
Management of division administration and payroll functions
Be involved in numerous division projects
Develop, implement, and monitor operational strategies, policies, and procedures to enhance efficiency and productivity across the organization
Oversee day-to-day business functions, including resource allocation, budget management, and internal process compliance
Identify opportunities for process automation and optimization to reduce costs and improve service delivery
Lead continuous improvement initiatives
Lead and mentor a team of professionals, fostering a culture of accountability, high performance, and continuous professional development
Collaborate with division/product heads to ensure operational support meets their needs and aligns with strategic priorities
Establish and track key performance indicators (KPIs) for operational effectiveness and report performance metrics to executive leadership
Utilize data and analytical insights to inform operational decision-making and strategic planning

Qualification

IT Operations leadershipBusiness process managementPerformance metricsFinancial managementData analysisProject managementAnalytical skillsTeam leadershipCommunication skillsOrganizational skills

Required

Proven experience 10+ years in a senior leadership role overseeing complex IT, business or administrative operations
Strong knowledge of business process management, performance metrics, and financial management principles
Demonstrated ability to drive large-scale projects and implement organizational change successfully

Preferred

IT Operations leadership experience
Government or public-sector experience

Benefits

This position is eligible for a full benefits package.
Great health and retirement benefits, such as, generous paid time off so you can spend more time with your family and have a positive work life balance.
The State of Utah offers eligible employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program.

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase