Frank Darling - We're Hiring! · 15 hours ago
Bespoke Designer | Jewelry Sales Seattle
Frank Darling is a female-founded fine jewelry brand known for its modern design and sustainability-minded approach. They are seeking a Diamond Jewelry Sales Specialist to guide clients through the diamond selection process and create a seamless purchasing experience. The role involves responding to client inquiries, providing expert advice on diamonds, and meeting sales goals while nurturing client relationships.
Luxury Goods & Jewelry
Responsibilities
Respond quickly to inbound phone calls, chats, and emails
Guide clients through the process of choosing a stone and finalizing the ring purchase
Confidently provide feedback on the diamonds clients select from our website
Confidently provide real-time diamond recommendations while chatting over the phone or on the website
Advise clients on the four c's
Advise clients on the differences between lab-grown diamonds, natural diamonds, and Moissanite
Advise clients on all aspects of ring selection, from prong thickness to band thickness, setting style, and wedding band selection
Empower clients to feel confident in their once-in-a-lifetime purchase
Meet sales goals and close sales efficiently
Show diamonds over video chat and in person, and articulate the differences between different options
Work with the house gemologist to source, select, and present diamonds
Maintain and nurture client relationships as the main point of contact for all sales
Qualification
Required
Strong knowledge of fine jewelry styles and trends
A keen eye for detail and a high level of empathy and professionalism
Ability to work proactively and think creatively to solve problems as they arise
Organized and comfortable multitasking and juggling many client requests at once
2+ years of sales experience in jewelry or bridal
Extremely detail-oriented
Excellent communication skills
Preferred
GIA Degree a plus, but not required
Jewelry fabrication or design experience is a plus, but not required
Adobe Illustrator experience is a plus, but not required
Benefits
Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success.
Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month!
401k. Optional 401k program.
Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal-oriented team members to recharge
Performance-Based Bonuses. Monthly bonus for achieving sales targets
Disability and Life Insurance.
Pre-Tax Commuter Benefits.
Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.