AAON, Inc. · 19 hours ago
Customer Service Representative I
Longview, TX
Full-time
Onsite
Entry Level
1+ years expAAON, Inc. is a company focused on customer satisfaction, and they are seeking a Customer Service Representative I to respond to inquiries and complaints regarding their products and services. The role involves making calls to existing customers, resolving issues, and ensuring adherence to organizational policies to maintain customer satisfaction.
Energy EfficiencyHeating Ventilation and Air Conditioning (HVAC)IndustrialManufacturing
Responsibilities
Address customer inquiries or complaints about the organization's products or services
Make regular calls to existing customers to gauge their satisfaction with the organization, products, and services
Determine the best approach to resolve problems and ensure customer satisfaction, following organizational policies
Coordinate with relevant departments to resolve issues and inform customers of standard procedures or solutions
Follow up with customers to ensure continued satisfaction
Possess knowledge of the organization's policies, procedures, practices, products, and services
Qualification
Required
High School Diploma with advance proficiency in all MS Office Programs
Must demonstrate analytical, problem solving, and interpersonal skills
Excellent written and verbal communication skills
Able to work independently and with others
High attention to detail
Demonstrates strong multi-tasking capabilities and organizational skills
Ability to sit comfortably for prolonged periods of time
Ability for occasional travel as the job may require visiting customers and project sites
Preferred
Associate or Technical degree in business, sales or related field with 1 year experience in customer service or related position
Company
AAON, Inc.
Driving the industry forward through the design, manufacturing, and rigorous testing of premium HVAC equipment.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$80M2024-12-18Post Ipo Debt· $80M
1991-01-04IPO
Leadership Team
G
Gary Fields
Chief Executive Officer
Matt Tobolski
Chief Executive Officer
Recent News
2025-12-29
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