Customand · 15 hours ago
Customer Service Representative
San Antonio, TX
Full-time
Onsite
New Grad, Entry Level
$17/hr - $27/hrCustomand is a company dedicated to providing seamless transitions for individuals and businesses during relocations. They are seeking a friendly and dependable Customer Service Representative to assist customers, coordinate service requests, and support daily transportation operations.
Transportation/Trucking/Railroad
Responsibilities
Respond to customer inquiries via phone, email, and messaging platforms
Provide accurate information regarding delivery schedules, services, and company processes
Coordinate with drivers, dispatchers, and operations staff to resolve customer needs
Enter and update customer information, orders, and service notes in company systems
Handle complaints and service issues with professionalism and problem-solving skills
Track shipments and provide real-time updates to customers
Qualification
Required
High School Diploma or equivalent (required)
Strong communication and problem-solving skills
Ability to multitask, stay organized, and work in a fast-paced environment
Basic computer and data entry skills
Professional, dependable, and team-oriented attitude
Benefits
Competitive pay
Paid training
Health, dental, and vision insurance
Paid time off (PTO)
Weekly pay
Opportunities for advancement
Company
Customand
Customand is a U.S. moving and relocation brand committed to delivering excellence, reliability, and complete customer satisfaction.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase