ECU Health · 13 hours ago
Manager, PAS Operations - Patient Access Services
ECU Health is a prominent academic medical center in North Carolina, and they are seeking a Manager for their Patient Access Services Operations. The role involves management accountability for various functional areas supporting patient satisfaction and revenue enhancement, ensuring departmental performance aligns with organizational goals.
Hospital & Health Care
Responsibilities
Management accountability and responsibility for interventions and activities that will be effective and appropriate to further enable the capability of the departments
Assigned functional areas may include Scheduling, Pre-registration, Registration, Bed Management, Insurance Verification, and Financial Counseling in support of patient satisfaction and revenue enhancement
Accountable for ensuring performance of the departments in accordance with goals and stewardship responsibilities
Communicates key management decisions and informs department leadership of issues affecting department performance effectiveness
Facilitates development of and adjustments to work plans, work processes, budgets, staffing levels, and other resources needed to deliver services that meet expectations of the departments
Facilitates change to advance the organization and uses resources and operational practices to drive execution of plans
Ensures that policies, procedures and practices are followed to support a safety culture, evidence based care, high reliability, performance improvement and transparency
Accountable for a positive organizational culture in decision making and performance management to influence work attitudes and enhance job satisfaction
Key liaison between the leadership teams and staff of the health care facility and programs
Qualification
Required
4 year degree preferred- or higher
5+ years of leadership experience in PAS or related field required