The LINE Hotel Group · 19 hours ago
Arlo Grey Host
Austin, TX
Full-time
Onsite
Entry Level
1+ years expThe LINE Hotel Group is a creative community that emphasizes discovery and connection within its unique hotel properties. They are seeking a dynamic Restaurant Host who will provide exceptional service, maintain a professional demeanor, and ensure an enjoyable dining experience for guests.
Hospitality
Responsibilities
Must be courteous and gracious, maintaining a professional demeanor at all times
Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel
Offer guests an enjoyable experience that conforms to the company’s standards of excellence, professionalism and friendliness
Provide guests with menus
Greet guests and seat them at tables or in waiting areas
Assign patrons to tables suitable for their needs
Inspect dining and serving areas to ensure cleanliness and proper setup
Speak with patrons to ensure satisfaction with food and service, and to respond to complaints
Receive and record patrons' dining reservations
Maintain contact with Kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers' concerns are addressed
Inform patrons of establishment specialties and features
Direct patrons to waiting areas such as lounges
Operate cash registers to accept payments for food and beverages as needed
Prepare cash receipts after establishments close
Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service
Assist in planning functions or other special events and services
Maintain an increased awareness of safety issues throughout the hotel
Participate in scheduled departmental and administrative meetings as requested
Qualification
Required
Must be courteous and gracious, maintaining a professional demeanor at all times
Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel
Offer guests an enjoyable experience that conforms to the company's standards of excellence, professionalism and friendliness
Provide guests with menus
Greet guests and seat them at tables or in waiting areas
Assign patrons to tables suitable for their needs
Inspect dining and serving areas to ensure cleanliness and proper setup
Speak with patrons to ensure satisfaction with food and service, and to respond to complaints
Receive and record patrons' dining reservations
Maintain contact with Kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers' concerns are addressed
Inform patrons of establishment specialties and features
Direct patrons to waiting areas such as lounges
Operate cash registers to accept payments for food and beverages as needed
Prepare cash receipts after establishments close
Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service
Assist in planning functions or other special events and services
Maintain an increased awareness of safety issues throughout the hotel
Participate in scheduled departmental and administrative meetings as requested
High School diploma or general education degree (GED)
Strong communication skills
Collaborative spirit
Ethical Conduct
Positive Attitude
Eye for Detail
Problem solving abilities
Preferred
One (1) year related experience in hospitality or service industry preferred
Benefits
401(k)
Company parties
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Health insurance
Help or transport service
Paid time off
Training & development
Vision insurance
Company
The LINE Hotel Group
The LINE Hotel Group is part of Soho House & Co Inc, encompassing The LINE Hotels, The Ned (US), and Saguaro Hotels.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase