COGENT Infotech · 1 week ago
Computer Support Specialists
Albany, NY
Full-time
Onsite
New Grad, Entry Level
$22/hr - $24/hrCogent Infotech is a leading tech consulting firm that offers cutting-edge digital transformation solutions. The Computer Support Specialists will provide technical support for database systems, assist with data change requests, and deliver training to users.
ConsultingInformation ServicesInformation Technology
Responsibilities
Review data change requests submitted by municipalities for accuracy and completeness
Using a web-based data system, review the data in child specific records to ensure the request has been submitted appropriately
Correspond with Early Intervention (EI) Requesters
Utilize a web-based ticketing system to create and update tickets
Inactivate user accounts in database as needed
Maintain spreadsheets detailing communications to EI stakeholders
Format policy and procedure documents
Update EI Provider accounts in database
Assist with the review of the technical specifications for the current database and for the database being developed
Provide technical support and problem solving to help internal and external users
Prepare and deliver basic training on accessing, entering data, and running reports
Answer questions or resolve computer problems for staff
Provide support with computer hardware and software
Assist in development of training programs and materials about use of data
Qualification
Required
Ability to use office machines including multiphone line, copier, fax/scanner
Proficiency in Microsoft Office 365 software package with an emphasis on Word, Outlook, and Excel
Company
COGENT Infotech
Cogent Infotech is an IT consulting firm that provides digital business solutions, digital transformation, and research services.
Founded in 2003
501-1000 employees
H1B Sponsorship
COGENT Infotech has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (26)
2023 (14)
2022 (21)
2021 (20)
2020 (34)
Funding
Current Stage
Late StageLeadership Team
Nandan Banerjee
Founder & CEO
Manu Mehta
Founder, President
Recent News
24-7 Press Release Newswire
2024-12-12
Company data provided by crunchbase