MetLife · 1 day ago
Implementation Systems Analyst III
United States
Full-time
Remote
Mid Level
$58K/yr - $70K/yr
3+ years expMetLife is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits, and asset management. The Implementation Systems Analyst supports the onboarding process for group customers by reviewing plan designs and setting up internal systems, ensuring a seamless experience for new and existing clients.
Asset ManagementFinancial ServicesInsuranceLife InsuranceRisk Management
Responsibilities
Complete plan, billing, and administration installations in all MetLife systems for all product lines for multiple customers simultaneously while maintaining organizational goals and key metrics aligned to processing times and quality
Review, update and deliver contractual documents partnering with Contract Analysts as needed on state provisions and customer-specific plan provisions
Initiate first month’s billing, including review and resolution of discrepancies at the member level
Communicate any changes in the implementation timeline and/or provisional changes that impact customer set-up with key stakeholders, including Implementation Leaders, Sales, Service, Underwriting, Claims, Vendors, etc
Track key milestones and route tasks to partner areas via the workflow tool, including case documentation and notes to be shared with partners
Proactively resolve potential issues or delays by reviewing system feeds, product/process reporting, and working with IT partners as needed
Contribute to the annual review of processes and initiate process changes needed to maximize efficiency, simplicity, and customer centricity
Actively continue learning new processes, products, and/or systems as introduced
Maintain accurate documentation of workflows as processes change and/or products are added
Recommend topics for, attend, and/or host training on various topics related to the role, including global partners as needed
Remain engaged with the team, assisting with questions or case processing as needed as well as leading and participating in daily team huddles
Qualification
Required
Bachelor's degree or at a minimum 3 to 5 years of professional experience
Project Management Skills
Time Management Skills
Organizational Skills
Critical Thinking Skills
Preferred
Bachelor's Degree
Benefits
Comprehensive health plan that includes medical/prescription drug and vision
Dental insurance
No-cost short- and long-term disability
Company-paid life insurance
Legal services
Retirement pension funded entirely by MetLife
401(k) with employer matching
Group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance
Employee Assistance Program (EAP)
Digital mental health programs
Parental leave
Volunteer time off
Tuition assistance
Company
MetLife
MetLife is a provider of insurance, employee benefits, and financial services .
10001+ employees
H1B Sponsorship
MetLife has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (164)
2024 (108)
2023 (113)
2022 (155)
2021 (75)
2020 (81)
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-20Post Ipo Debt· $500M
2000-04-14IPO
Leadership Team
Michel A. Khalaf
President & CEO, MetLife, Inc.
Koley Corte
Senior Vice President & Chief Marketing Officer - Institutional, Regional, Global Insights+Analytics
Recent News
2026-01-22
Beinsure - Insurance, Reinsurance, InsurTech Insights
2026-01-14
Private Debt Investor
2026-01-07
Company data provided by crunchbase