HighLevel · 21 hours ago
Senior Director, Marketing Communications
United States
Full-time
Remote
Director/Executive
$238K/yr - $323K/yr
15+ years expHighLevel is a cloud-based marketing and sales platform that empowers businesses to enhance their digital presence and achieve growth. The Senior Director of Marketing Communications will lead the brand narrative across public channels, manage media relations, and ensure alignment with corporate messaging while overseeing a high-performing team.
AdvertisingCRME-Commerce PlatformsMarketing
Responsibilities
Lead all press, media, and public-facing communications to strengthen brand visibility and reputation
Develop and execute a comprehensive media strategy aligned with business and growth objectives
Build, manage, and sustain strong relationships with journalists, reporters, analysts, and media outlets
Oversee creation of press releases, media statements, executive quotes, fact sheets, and story pitches
Work closely with Finance, Legal, and executive leadership to develop compliant, accurate, and compelling investor-related messaging
Ensure all public communications align with regulatory guidelines and best practices
Prepare executives for financial communications, investor meetings, and media interactions
Manage all PR agencies and consultants, ensuring alignment with HighLevel’s messaging and priorities
Evaluate agency performance and guide strategic direction for earned media efforts
Oversee budgets, contracts, and cross-functional workflows with external partners
Support executive communications, including speeches, talking points, presentations, and messaging frameworks
Assist leaders in translating strategic initiatives into clear communication for internal and external audiences
Partner with internal comms teams to ensure alignment and consistency across company messaging
Own HighLevel’s crisis communication strategy and response protocols
Act as primary communication lead during high-risk or reputational events
Create proactive and reactive messaging to mitigate brand exposure and protect trust among customers, partners, and investors
Maintain scenario plans and cross-functional readiness for crisis response
Lead, mentor, and develop a high-performing Marketing Communications team
Define team structure, roles, and development pathways aligned with organizational goals
Set clear performance expectations, provide regular feedback, and conduct performance reviews
Oversee resource planning, hiring, onboarding, and succession planning for the communications function
Qualification
Required
15+ years of progressive experience in communications, PR, corporate communications, or related fields
Proven experience managing media relations at high-growth tech companies, SaaS organizations, or regulated industries
Demonstrated success developing communication strategies for executives, crisis situations, and major corporate milestones (e.g., IPO preparation)
Strong understanding of financial communication, compliance considerations, and cross-functional alignment with Legal/Finance teams
Excellent written, verbal, and storytelling abilities with exceptional editorial judgment
Experience managing PR agencies and complex communication programs
Preferred
Experience supporting companies through IPO readiness or public market transitions
Background working with global, distributed teams
Existing relationships with tech, business, and financial press
Bachelor's or Master's degree in Communications, Journalism, Public Relations, Marketing, or related field
Company
HighLevel
HighLevel is a marketing and advertising platform that captures message leads via voicemail, SMS, emails, FB messenger, and more.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$60MKey Investors
General AtlanticPeakequity
2024-04-11Private Equity
2021-11-04Private Equity· $60M
Leadership Team
Varun Vairavan
Co-Founder
Joyce Boss
Chief Financial Officer
Recent News
bloomberglaw.com
2025-12-10
EIN Presswire
2025-12-02
2025-11-28
Company data provided by crunchbase