Pacific Gas and Electric Company · 1 day ago
Expert, Business Analyst - Customer Experience & Stakeholder Engagement
Oakland General Office (OGO)
Full-time
Hybrid
Mid, Senior Level
$114K/yr - $182K/yr
6+ years expPacific Gas and Electric Company is seeking an Expert Business Analyst for their Customer Experience & Stakeholder Engagement team. The role involves developing analyses and identifying trends to support the Vegetation Management department's operational and financial goals.
EnergyEnergy EfficiencyNatural ResourcesOil and Gas
Responsibilities
Data Analysis: Compiles and analyzes data. May develop and maintain data models for what-if analysis and other business purposes. Prepare and summarize analyses of financial, customer experience, or operational data for executive leadership
Metrics and Reporting: Develops and tracks business metrics. Develops and maintains standard, custom, and ad-hoc reports. Tracks progress towards internal and external metrics of success for the VM Customer Experience & Stakeholder Engagement team and the broader VM organization
Budgeting & Forecasting: Develops or works with budgets and forecasts, such as by supporting development of monthly or annual forecasts, tracking actual spend versus budget and forecast across vendors, monitoring of financial orders and how spend is hitting those order numbers
Best practices: Researches best practices; develops internal and external benchmarks supporting business decisions. Monitor adherence to company policies/procedures/ tools by people leaders/ budget owners
Project Management: Lead projects, determining scope, budget, timeframes, forming teams, assigning tasks, managing resources, and addressing issues
Performs analysis on highly complex data models that have cross-functional impact
Applies advanced knowledge to broad-ranging issues
Develops innovative data solutions to address complex business issues. Presents findings and proposed recommendations to leaders
Develop business cases in support of strategy or change initiatives
Works with and leverages relationships with VP, Directors, and Managers across functions / PG&E
Manages cross-functional projects or initiatives
May provide direction and coaching to other Business Analysts
Qualification
Required
BS in Business, Finance, Economics, Engineering, or related discipline, or equivalent work experience required
Six years of related work experience
Preferred
Proficiency in Microsoft Excel, PowerPoint, and PowerBI applications
Familiarity with Utility Vegetation Management program management
Strong verbal and nonverbal communications
Effective communicator across all levels of an organization
Extensive knowledge of different analytical methods, approaches, and tactics
Broad expertise in what-if modeling analysis, concepts, methods, and techniques, and analysis of how different factors affect business outcomes
Creative problem-solving skills to develop solutions
Strong analytical and writing skills to create compelling business cases based on complex business environments and inputs
Influence skills to effectively gain buy-in from leaders inside and outside the department. Knowledge and understanding of key drivers affecting business results
Project management skills to lead large and complex projects working with cross-functional teams
Organizational, prioritization, and multi-tasking skills
Adaptable to changing business conditions and ambiguity
Benefits
This job can also participate in PG&E’s discretionary incentive compensation programs.
Company
Pacific Gas and Electric Company
Pacific Gas and Electric Company, incorporated in California in 1905, is one of the largest combination natural gas and electric utilities in the United States.
10001+ employees
H1B Sponsorship
Pacific Gas and Electric Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (42)
2024 (32)
2023 (14)
2022 (22)
2021 (16)
2020 (18)
Funding
Current Stage
Public CompanyTotal Funding
$30.29BKey Investors
DOE Loan Programs OfficeUS Department of Energy
2024-12-17Post Ipo Debt· $15B
2024-12-02Post Ipo Debt· $2.35B
2024-09-24Grant· $34.5M
Leadership Team
Patricia Poppe
Chief Executive Officer, PG&E Corporation
Sumeet Singh
Chief Executive Officer at Pacific Gas and Electric Company and EVP, Energy Delivery
Recent News
2026-01-22
2026-01-13
2026-01-13
Company data provided by crunchbase