Hotel Equities · 2 days ago
A.M. Public Space Attendant - DoubleTree by Hilton Billings, MT
Hotel Equities is a multi-award-winning hotel development and hospitality management company seeking a part-time Morning Public Space Attendant for the DoubleTree by Hilton in Billings, Montana. The role is responsible for maintaining the cleanliness and overall appearance of tenant public areas at the hotel, ensuring they meet high standards of cleanliness and hygiene to enhance the guest experience.
Hospitality
Responsibilities
Pushing vacuum down entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area
Bending/kneeling - dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes
Mobility - movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture
Continuous standing - continuously standing and/or walking to accomplish all that is required for position
Climbing stairs - approximately 40 steps 15% of 40 hour week
Chemicals/Agents used: Standard EcoLab cleaning chemicals
Protective gloves worn approximately 10% of 8 hours. Protective goggles worn approximately 20% of 40 hours
Operation of vacuum cleaner, floor buffer, carpet cleaner, pressure washer
Greets guests and responds to special requests
Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service
Gather waste and/or contaminated materials for disposal. Assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells, and offices
Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate
Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides
Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators
Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis
Properly handles lost and found items in accordance with department policies and security procedures
Keeps immediate supervisor promptly and fully informed of all problems or matters of significance
Ability to work with little or no supervision while meeting high-performance standards
Excellent organization skills
Ability to follow instructions
Performs other duties as assigned by Management
Qualification
Required
Be committed to and passionate about 100% guest satisfaction
Be able to lift up to 50 pounds and use a step ladder to perform basic cleaning duties
Be able to read, write, and speak English
Possess the ability to work independently and with others
Be able to maintain patient and tactful composure when dealing with guests, staff members, and visitors
Have a keen attention to detail
Ability to work with little or no supervision while meeting high-performance standards
Excellent organization skills
Ability to follow instructions
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Preferred
High school diploma or equivalent is preferred
Minimum of 2 years of experience in cleaning or in hospitality is preferred
Benefits
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Company
Hotel Equities
Hotel Equities is one of the top hotel development and management companies.
Funding
Current Stage
Late StageTotal Funding
$500MKey Investors
Virtua Partners
2025-05-01Acquired
2018-09-12Private Equity· $500M
Recent News
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