Buckner International · 16 hours ago
Family Coach
Dallas, Texas, United States
Full-time
Onsite
Entry, Mid Level
2+ years expBuckner International is seeking a Family Coach to join their Family Hope Center Team. The role involves interviewing clients and families to assess their needs and providing case management services to enhance their well-being and access to community resources.
CommunitiesElder CareHealth CareNon ProfitRetirement
Responsibilities
Create, develop, and implement Family Hope Center programs in alignment with approved core programs and the Family Strengthening Framework to enhance the delivery of services that meet the physical, emotional, social, and spiritual needs of individuals/families as outlined in each person’s plan of service
Assist with the design and coordination of supportive services for families in accordance with program goals and objectives
Assist eligible program participants with out-of-home placement or placement in respite care with family and/or friends when necessary
Timely and accurately compile and analyze intake and referral information to make an assessment of clients/families’ needs; complete the enrollment process. Timely and accurately complete all necessary enrollment and assessment paperwork
Provide case management services, including but not limited to reviewing, evaluating, and updating individualized service plans, case notes, financial distributions, and referrals
Coordinate services for group and individual therapy for assigned families/clients as appropriate. Provide counseling for crisis intervention as appropriate
Assist program participants with accessing community resources, including, but not limited to, assisting with program enrollments and other services
Develop professional relationships with institutions and agencies that provide education, job training, living skills training, employment services, housing, and child care services in order to coordinate services for program participants
Analyze program needs; develop, modify, and implement changes in the program to meet changing needs of clients
Create and manage schedule of events and classes. Coordinate and facilitate meetings and trainings for clients and groups, including, but not limited to, Substance Abuse, Parent Education, Conflict Resolution, and Anger Management
Qualification
Required
Bachelor's Degree in Social Work or other related field required
Minimum of 2 years prior related case management experience working with at risk children and families required
Requires proficient working knowledge of and/or work experience using community resources
Requires proficient ability to speak, read and write English
Requires excellent public speaking skills and the ability to successfully and effectively communicate in a professional manner with a multi-ethnic population base in the community; ability to effectively communicate both orally and in writing
Requires personality attuned to meeting the needs of the clients and ability to establish and maintain effective working relationships with other employees and the public
Requires ability to speak clearly and make self understood effectively in face to face interactions; articulate with accuracy to speak on the phone
Requires ability to hear and receive verbal instructions, answer phones, communicate with people in situations with some background noise
Requires ability to maintain confidentiality
Requires ability to effectively work under pressure and remain flexible as priorities change
Requires ability to work under minimal supervision with awareness that error may have serious consequences; requires ability to exercise patience, initiative, and sound professional judgment
Proficient working knowledge and ability to accurately and timely operate and perform computer-related tasks with specific equipment and software applications, including Microsoft Word, Excel, PowerPoint, and Outlook, required
Requires ability to work nights and weekends as required to meet business needs and provide services to clients
Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner's insurance policy. Must be age 21 or older to drive on behalf of Buckner
Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people
Requires ability to walk, stand and sit, sometimes for prolonged periods of time
Company
Buckner International
Since 1879 Buckner International has been transforming lives through hands-on ministry, serving the most vulnerable from the beginning to the ending of life.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Albert Reyes
President and CEO
Jeff Gentry, CPA, CMA, CHFP
Senior Vice President and Chief Financial Officer
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